Cayman 718 GPF Failure

[Motorhead]

Please correct me if I’m wrong Dan but I believe you had a positive outcome when you involved Auto Express to assist you with an issue on one of your previous cars [Mini?]. Personally I can’t see any problem for anyone who has encountered this problem - Club member or not - in contacting them as an individual who feels that they aren’t being treated fairly by Porsche. In fact they would be doing owners of affected cars a great service, many of whom won’t be Club members or readers of these pages and aren’t necessarily aware of the issues and the invaluable research and work that Dave has done over the past 2-years to save owners eye-watering GPF replacement costs.

The only cautionary note in following such a course of action is if an owner is engaged fully with their Porsche dealership in finding a solution, where such an approach is liable to alienate the dealership and Porsche GB.

Just my tuppence worth, as usual.

Jeff

 

[Scrounger]

I did Jeff. I had an issue which I raised with the dealership (MINI) and it fell on deaf ears, that was until after being ignored on numerous occasions I emailed Auto Express and within a week MINI were on the phone to book my car in and engineers from BMWs engine department were enroute to examine the vehicle and DME. Strangely enough a week after that a new DME flash solved the issue.

Dan

 

[Voodoo_Blue]

We used to have an excellent superb relationship with Porsche GB at Reading and they would be most helpful with he club in many ways.

There have, of course, been ups and downs as with any commercial relationship and the club had a dreadful relationship in 2011/2012 era. After this we steadily built up the goodwill between us and we really did get on famously, restoring the association we had previously. We valued each other.

I am no longer privvy to the relationship and I hope that it is as healthy as it used to be. Or has something occurred to dampen the relationship? Who knows.

Maybe the board, and in particular the Chairman and Register Director have been to Reading to discuss this quite serious situation and get some resolution for all affected Cayman owners. But unless they come on here or communicate with the membership then were all in the dark.

I believe the relationship is still in a good place Peter but like you I've not been directly involved for a while so don't have an up to date picture. The recent senior management changes in the UK may have also impacted any progress as it can sometimes take a bit of time to build a rapport while people are settling in. Having said that I also have experience of them making decisions on issues that we have helped influence so they can be receptive given the right set of circumstances.

I also know that John has been involved on this with the Board and has been updating people on this thread with the latest information as it's become available but on this issue it seems that so far we've been unable to get the action we would like.