I just received letters from Marsh informing me that from the renewal dates of my two policies in January, they will no longer be providing the administration service for Porsche Insurance as this is transferring to a new broker called Carbon Insurance Brokers (a trading arm of Lawshield) Has anyone else received a similar notification or any experience of the new provider of the Porsche Insurance product? I've yet to receive my renewal quotations by the way which are both due early January.
Porsche Insurance - Changing to Carbon Brokers
- Thread starter BigCat
- Start date
Worth giving Marsh a call and asking if the new administrator will use the same underwriter. If so I can't see much else will change? There was obviously some tie up between Marsh and Lawshield already as the latter provides the legal cover for our policies. The Carbon Insurance Broker website looks ok - although that's not much to go by these days!
So having spent a lot of time this week sorting out my insurance renewal here is the update.
Carbon Insurance Brokers are using the same underwriter, Aviva but there have been some changes to the policy with some reductions in amounts paid for loss of personal belongings, child seats, personal injury and medical expenses, the two included track days cover is no longer offered or indeed available which doesn't bother me as I will not be tracking either car but may affect some of those on here who do. The Fire, Theft and Loss excess amounts have increased a bit but the overall policy benefits remain unchanged with for me 3 key benefits remaining unchanged : 1. Accident damage repair through a Porsche Approved Bodyshop, 2. Windscreen replacement through the OPC, 3 Repairs to a damaged Panoramic or Glass Roof treated as a Glass claim with no effect on NCD. When a new windscreen is fitted to a Porsche that has LED Headlights and/or the Speed Limit Camera and/or Rain Sensitive Wipers the apertures for the camera and sensors have to be lined up exactly with the windscreen and then all these systems require calibration which if not done properly will result in all kinds of warnings hence why if I'm unfortunate enough to require a new windscreen I want a Porsche OEM unit fitted and calibrated by the OPC, admittedly they will employ a windscreen contractor (but one who meet their standards) to fit the screen but then the OPC does the calibration and it will be a Porsche OEM windscreen, I know from previous bad experiences what it's like to have a non OEM windscreen fitted incorrectly to a BMW.
As usual I shopped around for competitive quotations for both cars, going direct to Aviva seemed a good lower cost option until I found that windscreen replacement through a Porsche Centre is only possible paying it yourself with a maximum claim amount of £185 and a £75 excess so with a new windscreen for a 991 and a Macan costing over £1000 that was a non starter plus they wanted a huge excess due to the value of the 911.
Manning were very competitive for the Macan but for the 911 the premium was more than 2x what I'm paying Carbon, they do offer unlimited track days within the policy but as it's of no interest to me I don't need to pay double the premium they also treat damage to glass sunroofs as a fault claim so it does impact NCD otherwise they were my second choice for the Macan.
Locktons wanted over £1000 for the Macan GTS and over £1000 for the 911 but with a maximum mileage of 7500 whereas I have both cars on 10K miles a year. They do include Track Day cover and promote that they offer Agreed Value (AV) in the case of a total loss or write off. So for a brand new car like my 911, during the first year the AV is what I paid or the full list price if a discount is no longer available. After that I was told the AV is what a dealer will value it's retail price at (I would need a written valuation from a dealer to prove that) which is good for those with cars that go up in value, like a GT3 RS, or remain static. However, for "standard" 991s like mine the AV will always be less than what I paid due to depreciation. With my policy, like most new car policies, if damage is more than 60% of the car's cost in the first year then it's full replacement cost is paid out and with my GAP cover kicking in at the end of the first year for a further 3 years I've got the full replacement value covered for a total of 4 years which for my situation is actually better than AV which is still based on the Agreed Market Value which will, for my sort of 991, be less than when it was new. The 4 year cost including a 3 year GAP policy was about half that of 4 years with Locktons. If I still have the car after 4 years at that point an AV based policy may be worth considering if the price is competitve.
I tried NFU but after spending 45 minutes on the phone giving all the details and they had then called me back for more information I then asked if their policy would cover me using either car at Prescott on a corporate hospitality day organised by the OPC after explaining that although Marsh included track day cover this wasn't required for that. Following another wait for referral to their underwriting team they said that because I had asked the question they would not offer a quotation as this was now considered too risky to quote in case I did this. So I thought WTF? all I asked was a question, maybe I should have asked if I plan to use this car on the road driving from A to B is that the sort of risk you are willing to insure? So that ruled out NFU.
In conclusion, I've gone with Carbon for both cars and I'm probably one of their first renewals as this change has only just happened, they were very good to deal with and the prices I have paid IMHO are very competitive. If you need Track Day Cover then Porsche Insurance may no longer be suitable in which case Manning or Locktons are a couple of the options to look at, there may well be others but you need to do your own research.
Carbon Insurance Brokers are using the same underwriter, Aviva but there have been some changes to the policy with some reductions in amounts paid for loss of personal belongings, child seats, personal injury and medical expenses, the two included track days cover is no longer offered or indeed available which doesn't bother me as I will not be tracking either car but may affect some of those on here who do. The Fire, Theft and Loss excess amounts have increased a bit but the overall policy benefits remain unchanged with for me 3 key benefits remaining unchanged : 1. Accident damage repair through a Porsche Approved Bodyshop, 2. Windscreen replacement through the OPC, 3 Repairs to a damaged Panoramic or Glass Roof treated as a Glass claim with no effect on NCD. When a new windscreen is fitted to a Porsche that has LED Headlights and/or the Speed Limit Camera and/or Rain Sensitive Wipers the apertures for the camera and sensors have to be lined up exactly with the windscreen and then all these systems require calibration which if not done properly will result in all kinds of warnings hence why if I'm unfortunate enough to require a new windscreen I want a Porsche OEM unit fitted and calibrated by the OPC, admittedly they will employ a windscreen contractor (but one who meet their standards) to fit the screen but then the OPC does the calibration and it will be a Porsche OEM windscreen, I know from previous bad experiences what it's like to have a non OEM windscreen fitted incorrectly to a BMW.
As usual I shopped around for competitive quotations for both cars, going direct to Aviva seemed a good lower cost option until I found that windscreen replacement through a Porsche Centre is only possible paying it yourself with a maximum claim amount of £185 and a £75 excess so with a new windscreen for a 991 and a Macan costing over £1000 that was a non starter plus they wanted a huge excess due to the value of the 911.
Manning were very competitive for the Macan but for the 911 the premium was more than 2x what I'm paying Carbon, they do offer unlimited track days within the policy but as it's of no interest to me I don't need to pay double the premium they also treat damage to glass sunroofs as a fault claim so it does impact NCD otherwise they were my second choice for the Macan.
Locktons wanted over £1000 for the Macan GTS and over £1000 for the 911 but with a maximum mileage of 7500 whereas I have both cars on 10K miles a year. They do include Track Day cover and promote that they offer Agreed Value (AV) in the case of a total loss or write off. So for a brand new car like my 911, during the first year the AV is what I paid or the full list price if a discount is no longer available. After that I was told the AV is what a dealer will value it's retail price at (I would need a written valuation from a dealer to prove that) which is good for those with cars that go up in value, like a GT3 RS, or remain static. However, for "standard" 991s like mine the AV will always be less than what I paid due to depreciation. With my policy, like most new car policies, if damage is more than 60% of the car's cost in the first year then it's full replacement cost is paid out and with my GAP cover kicking in at the end of the first year for a further 3 years I've got the full replacement value covered for a total of 4 years which for my situation is actually better than AV which is still based on the Agreed Market Value which will, for my sort of 991, be less than when it was new. The 4 year cost including a 3 year GAP policy was about half that of 4 years with Locktons. If I still have the car after 4 years at that point an AV based policy may be worth considering if the price is competitve.
I tried NFU but after spending 45 minutes on the phone giving all the details and they had then called me back for more information I then asked if their policy would cover me using either car at Prescott on a corporate hospitality day organised by the OPC after explaining that although Marsh included track day cover this wasn't required for that. Following another wait for referral to their underwriting team they said that because I had asked the question they would not offer a quotation as this was now considered too risky to quote in case I did this. So I thought WTF? all I asked was a question, maybe I should have asked if I plan to use this car on the road driving from A to B is that the sort of risk you are willing to insure? So that ruled out NFU.
In conclusion, I've gone with Carbon for both cars and I'm probably one of their first renewals as this change has only just happened, they were very good to deal with and the prices I have paid IMHO are very competitive. If you need Track Day Cover then Porsche Insurance may no longer be suitable in which case Manning or Locktons are a couple of the options to look at, there may well be others but you need to do your own research.
As it happens it's Lawshield and Carbon Insurance Brokers that are one and the same, Lawshield is a trading name and occupy the same building up North.tscaptain said:
I also heard that Marsh are pulling out of personal insurance hence why they don't offer it as an independent broker as I tried that as well.
I have just received my letter. I am not being transferred to Carbon Brokers. According to the letter my upcoming renewal will be presented directly by Marsh (they are dropping the PIS bit). All contacts remain the same (apart from new e mail addresses and phone numbers) They obviously have their preferred clients
]
]Alan that's interesting because before I had called Carbon I asked Marsh if they were offering an alternative and they told me they were pulling out of personal insurance products so maybe something has changed in the last few days?tscaptain said:I have just received my letter. I am not being transferred to Carbon Brokers. According to the letter my upcoming renewal will be presented directly by Marsh (they are dropping the PIS bit). All contacts remain the same (apart from new e mail addresses and phone numbers) They obviously have their preferred clients
tscaptain said:Ah, there must be a cut off if you're below 6 then......[
I have just received a letter from Marsh stating a few changes, that they have managed my insurance policy over 6 years trading as Porsche Insurance services and from December they will cease trading under this name. My upcoming renewal will be presented directly from Marsh. Please be assured you still be able to speak to the same team you know and you can trust and will receive the same high quality service, cover features, and benefits that you can expect from us.
We have taken all necessary steps to make the transition as smooth as possible and are updating al our customers documentation accordingly, so there should be no direct impact on you or policy.
So according to this, it seems to me that if you have been with Porsche Insurance more than 6 years it will be carried on by Marsh under the same conditions. I will just now have to wait until my renewal date in March.
unclewinks
New member
Just had a quote off carbon for our turbo S £1260.00
extortion to say the least
admiral on a multi car £296.00
all in
extortion to say the least
admiral on a multi car £296.00
all in
Good luck with Admiral if you need to claim for anything - do they say you can use PC for windscreen, approved Porsche repairer (or one of their choice?).
My renewal with Marsh is £370 (10k miles, garaged full NCD, protected. legal cover, £250 excess etc etc)
For the GTS, which was swapped to Carbon, the quote was ok (ish) but not good enough so that has been moved to Mannings, who do allow PC to do windscreen, Porsche approved repairer with all of the above cover too.
As ever, with insurance, it's not easy to compare apples with apples....
My renewal with Marsh is £370 (10k miles, garaged full NCD, protected. legal cover, £250 excess etc etc)
For the GTS, which was swapped to Carbon, the quote was ok (ish) but not good enough so that has been moved to Mannings, who do allow PC to do windscreen, Porsche approved repairer with all of the above cover too.
As ever, with insurance, it's not easy to compare apples with apples....
Unlike other insurers who regard manufacturer-fitted options as within the standard spec of the car, just about every option is a "modification" to Admiral. Wheels, metallic paint, whatever is not absolutely bog no-cost standard. Suggest folks check Admiral's contractual definitions and their click list of "Modifications" in their quote process.
unclewinks
New member
I will confirm this on monday
i do have the choice of windscreen fitters including opc to supply
but for the optional extra's I will find out and let you know
they also insured Tanya's hi lux under domestic use where as many others would only class it as a commercial vehicle ??
Hi Peter
we have found the insurance slightly more expensive because of the post code, even though like you say we are in the middle of nowhere
i do have the choice of windscreen fitters including opc to supply
but for the optional extra's I will find out and let you know
they also insured Tanya's hi lux under domestic use where as many others would only class it as a commercial vehicle ??
Hi Peter
we have found the insurance slightly more expensive because of the post code, even though like you say we are in the middle of nowhere
Here's some extracts from Admiral's "Your Car Insurance Guide" (ie their contract). Admiral's definition of Modifications: "Any changes to your cars standard specification, including accessories and additional parts; optional extras and after market alterations; trade related changes and parts. These include, but are not restricted to, cosmetic and/or performance changes or changes related to your business or profession."
Note it includes optional extras. I recently rang them up and asked them if they really meant that manufacturers' optional extras built into the car at the time of manufacture (like metallic paint) were included as modifications. They said yes. We had a discussion about how second purchasers of most cars wouldn't know what was optional and what wasn't. They told me it was up to the owner to check.
Here's one of their many exclusions "We will not pay for replacing or repairing any modifications, unless they form part of the manufacturer’s standard specification, or are optional extras that we have agreed to cover. See also Extra Conditions (endorsement 11)".
And here's Endorsement 11 "11. Standard parts replacement Your policy does not cover any non standard parts (modifications). Manufacturer’s optional extras are only covered if they have been declared and we have agreed to arrange cover for them. If you make a claim for loss or damage to your car, we will only pay the cost of replacing parts needed for your car to meet the manufacturer’s specification." I asked what this meant - they told me that if you haven't declared options (like metallic paint or optional wheels) they will not replace them in the event of a claim.
I declined their quote.
Note it includes optional extras. I recently rang them up and asked them if they really meant that manufacturers' optional extras built into the car at the time of manufacture (like metallic paint) were included as modifications. They said yes. We had a discussion about how second purchasers of most cars wouldn't know what was optional and what wasn't. They told me it was up to the owner to check.
Here's one of their many exclusions "We will not pay for replacing or repairing any modifications, unless they form part of the manufacturer’s standard specification, or are optional extras that we have agreed to cover. See also Extra Conditions (endorsement 11)".
And here's Endorsement 11 "11. Standard parts replacement Your policy does not cover any non standard parts (modifications). Manufacturer’s optional extras are only covered if they have been declared and we have agreed to arrange cover for them. If you make a claim for loss or damage to your car, we will only pay the cost of replacing parts needed for your car to meet the manufacturer’s specification." I asked what this meant - they told me that if you haven't declared options (like metallic paint or optional wheels) they will not replace them in the event of a claim.
I declined their quote.
unclewinks
New member
Good to have feedback on these things
i shall keep you posted
thank you
Paul
i shall keep you posted
thank you
Paul
unclewinks
New member
Just had confirmation from admiral
that the factory fitted options which where fitted to the car before being registered are covered
anything after registration must be declared
that the factory fitted options which where fitted to the car before being registered are covered
anything after registration must be declared
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