WBray
New member
Bit of a rant but has anyone else found and hate breakers /people who are "unorganised" or manipulative with prices?
Sent someone an email regarding parts on ebay to be told if I go direct to his website (with a link supplied by him) I can get the same item a little cheaper. Go to his website and find said item £20 cheaper including delivery than it is advertised on his ebay, from this I think fair enough I shall have one of them and sent him an email with the advertised price stated and my contact phone numbers to arrange payment.
From this I get an email back asking where I got said price from and that it must have been a previous "2nd chance offer" price from ebay and that the best he can do is £5 cheaper than his ebay price.
With this I took a screen print and sent him the picture showing him the advertised price on his website and that it differed £20 so I didn't get it confused with ebay.
To which I got an email back saying sorry no that was with a previous supplier and he "forgot" (convenient) that they where advertised on his website (so why send me a link to your website why not supply me a direct contact to you? saving me mucking about) and he has now updated the website with the new price.
No real point to this I'm afraid but this level of customer service pisses me off and he's now lost a potential future customer due to his poor organisation or potential greed and lack of honour of following up a sale with a price he technically linked me to!
Sent someone an email regarding parts on ebay to be told if I go direct to his website (with a link supplied by him) I can get the same item a little cheaper. Go to his website and find said item £20 cheaper including delivery than it is advertised on his ebay, from this I think fair enough I shall have one of them and sent him an email with the advertised price stated and my contact phone numbers to arrange payment.
From this I get an email back asking where I got said price from and that it must have been a previous "2nd chance offer" price from ebay and that the best he can do is £5 cheaper than his ebay price.
With this I took a screen print and sent him the picture showing him the advertised price on his website and that it differed £20 so I didn't get it confused with ebay.
To which I got an email back saying sorry no that was with a previous supplier and he "forgot" (convenient) that they where advertised on his website (so why send me a link to your website why not supply me a direct contact to you? saving me mucking about) and he has now updated the website with the new price.
No real point to this I'm afraid but this level of customer service pisses me off and he's now lost a potential future customer due to his poor organisation or potential greed and lack of honour of following up a sale with a price he technically linked me to!