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Am I just expecting too much? OPC Experience

Thanks, I have had a chat and emailed back stating other OPCs are shielding customers from this.

If I get no joy I'll email the principle, but other than cancelling my order there is nothing I can do, I don't think it's right and I would have thought I would be shielded from this, I'll keep you all informed on the outcome.

 
Carl

Just to confirm Twinfan's point, a friend of mine configured a GTS last weekend and signed the order form/contract. I mentioned he may want to check this will secure the car and protect against further price increases (as the car is due for Q4 delivery). The OPC confirmed it would.

I assume the risk is that if he changes the spec after any future price increase, he would then need to sign a new order/contract presumably at the increased (then current) price?

From reading the thread, I think you signed the order/contract prior to the Nov price increase, therefore it is reasonable to expect the contract to be honoured by the OPC - Ive not checked the T+C's, so might be worth a quick read before you contact the OPC principle. If you don't get a satisfactory outcome from them , I would escalate to Porsche GB directly.

Hope you get the right outcome.

 
Tetris Keyring said:
Personally I think that’s poor form. Very disappointing that putting the deposit down (which isn’t insignificant) doesn’t protect the price. I guess little you can do about it (other than cancel which isn’t what you want)?
he did not put a deposit down, he gave his OPC £5k 2 totally different things.

I real deposit is only when you get an allocation. Sadly more and more OPC now want £5k holding money with NO solt or allocation !! it's bad form from 90% dealers now.

if it were a real deposit on a real order you would get the price at the old price. People think they are paying deposits and they are not so any price rise has to be paid by the Client.

 
Ryan9729 said:
New order form came through, I have indeed been hit by the £1,300 price hike even after paying my deposit in early August and the price increase being the 15th November. No warning from the OPC this was something I had to workout myself and then ask about.

Edit:

Car is earmarked for a March build slot and the OPC says should be with me late April early May, I know build times is a question that pops up from time to time.

Ryan - I am in the same boat with my OPC. Deposit put down in late August (no build slot yet). They told me.... "No cars are price protected by Porsche so if there is an increase it will affect you."

Afraid we will have to cough up.

 
Iainho70 said:
Ryan9729 said:
New order form came through, I have indeed been hit by the £1,300 price hike even after paying my deposit in early August and the price increase being the 15th November. No warning from the OPC this was something I had to workout myself and then ask about.

Edit:

Car is earmarked for a March build slot and the OPC says should be with me late April early May, I know build times is a question that pops up from time to time.

Ryan - I am in the same boat with my OPC. Deposit put down in late August (no build slot yet). They told me.... "No cars are price protected by Porsche so if there is an increase it will affect you."

Afraid we will have to cough up.

you have NOT PAID a deposit, you have given your OPC £5k 2 totally different things, not sure why people are calling it a deposit, it's more a bribe :) Not sure why OPC are now asking for money to put in their own bank !! Real deposits are paid direct to Porsche on a secured slot, it's that simple.

 
I agree with Mr D. If you’ve given your dealership money it’s not classed as a deposit until you have an allocation. Once you have one and signed an order then your price is locked in and the dealership will put your funds down as a deposit.

I gave my dealership £3k for a build slot when one came up. Once it did and I signed the order, it was put in as my deposit. Under no circumstances did they insist I left £3k with them before hand but it saved me a lot of faffing about and emphasised To them I was a serious buyer.

Fortunately for me, an allocation came up and an order form signed 4 days before the price increase. I’m 99% certain I was told that as long as it went into build as a MY22 car then it would not be subject to the price increase.

Dan

 
The “New Vehicle Order Form” is a legally binding contractual agreement between you and the OPC.

I have just read mine and it makes no reference that I would be liable for any price increase over and above the price stated within NVOF.

I would check the NVOF you and the OPC have signed and read the attached ‘New Vehicle Sales Terms and Conditions’ as they could vary between each franchised OPC.

 
Ryan9729 said:
It quite clearly says 'deposit' on the order form, what the dealer do or don't do with the money is their business, from a consumer perspective it's a deposit.

I cannot insert a picture but link below

https://1drv.ms/u/s!AsPnnAjHvEnEhIQoDsS5E0DrvRuqxg?e=87Nbh8
Ryan9729 said:
It quite clearly says 'deposit' on the order form, what the dealer do or don't do with the money is their business, from a consumer perspective it's a deposit.

I cannot insert a picture but link below

https://1drv.ms/u/s!AsPnnAjHvEnEhIQoDsS5E0DrvRuqxg?e=87Nbh8

how can it be a deposit if they never make the car or you never get a slot ? It's miss selling and OPC's are all at it.

 
Iainho70 said:
Ryan - I am in the same boat with my OPC. Deposit put down in late August (no build slot yet). They told me.... "No cars are price protected by Porsche so if there is an increase it will affect you."

Afraid we will have to cough up.

I've approached Porsche GB to try and get a definitive answer on this subject, should I be successful I post up here which may, or may not help you.

 
MrDemon said:
how can it be a deposit if they never make the car or you never get a slot ?

The sum of money paid to the OPC is based against an order of a 'product' for which both parties sign, within the signed document it states the money allocated to the OPC is a deposit, the sum of money is paid to the OPC in good faith that both parties will uphold their part of the 'contract' I use that in loose terms. In addition the amount paid is to be deducted from the final price of said product i.e. a deposit.

Ofcourse the car may never materialise and this maybe outside the control of the OPC but at the time of placing the order and paying the deposit both parties have acted in good faith to fulfill the requirement. Just because the amount is refundable doesn't mean its not a deposit.

I get what your saying, at anytime the OPC can cancel the order give any justification and return the money to you and to be honest there is little you can do about that, I'm not saying the 'deposit' has any legal clout with it, at most I suppose if they just held your money for 6 months with no product at the end you could possibly claim for interest charges but would it really be worth it?

A deposit can be many things and this does fit the description of one.

 
Porsche GB don't care and have no idea anyway, only nice place to buy a Porker from is Reading now days as it's Porsche owned so no bullshit. I won't play the games if no allocation to assign to me no money, if that means I miss out so be it, I did not have this hassle buying my GT3 or GT4, I paid when my allocation call came in.

Infact they did not want money when offered. This of couse has now changed at my OPC witha new DP, they want you to pay money even for cars which don't even exist !!

I see a lot of people say they have paid "deposits" on the 992 T there is no such car ! People really have got the word deposit wrong in their heads :)

 
Ryan9729 said:
MrDemon said:
how can it be a deposit if they never make the car or you never get a slot ?

The sum of money paid to the OPC is based against an order of a 'product' for which both parties sign, within the signed document it states the money allocated to the OPC is a deposit, the sum of money is paid to the OPC in good faith that both parties will uphold their part of the 'contract' I use that in loose terms. In addition the amount paid is to be deducted from the final price of said product i.e. a deposit.

Ofcourse the car may never materialise and this maybe outside the control of the OPC but at the time of placing the order and paying the deposit both parties have acted in good faith to fulfill the requirement. Just because the amount is refundable doesn't mean its not a deposit.

I get what your saying, at anytime the OPC can cancel the order give any justification and return the money to you and to be honest there is little you can do about that, I'm not saying the 'deposit' has any legal clout with it, at most I suppose if they just held your money for 6 months with no product at the end you could possibly claim for interest charges but would it really be worth it?

A deposit can be many things and this does fit the description of one.

but YOU have not placed an order if there is NO allocation , Porsche have no clue you have ordered a car !. The dealer cannot cancle the Order with Porsche as they have not given Porsche an order ! Not sure what people are getting but it's not an order for a car other wise you would get one within a 8 weeks.

 
Your OPC can put an 'customer request' in and it will be reviewed by Porsche GB however it still doesn't mean you'll get an allocation. I had a customer request in for a December '22 build as the date suited but I had no allocation and they didn't want a deposit. Fortunately my circumstances changed and I was able to accept a February build.

Dan

 
Scrounger said:
Your OPC can put an 'customer request' in and it will be reviewed by Porsche GB however it still doesn't mean you'll get an allocation. I had a customer request in for a December '22 build as the date suited but I had no allocation and they didn't want a deposit. Fortunately my circumstances changed and I was able to accept a February build.

Dan

Reviewed by Porsche GB, lol no chance. AT least they did not ask you for money. I cannot stand how corrupt non Porsche owned OPC's are these days.

 
How have you got on?

Ive just ordered a GTS and asked about price rises. They said it wasnt protected so if they rose it would be passed on BUT the finance terms would be same just with a higher price

Interestingly if you are buying with finance the price rise has actually made the car cheaper. As they have raised the GFV from £38095 to £41586 after 48 months. So your paying less a month even though the car costs more

 

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