Used Approved

[KXJ 911Turbo]

Hi Everyone. I am seeking some advice. I bought my 997.2 in 2017 as a Used Approved vehicle from Porsche. Very soon after purchase, it was put into storage for the next 7 years as I was posted overseas for work. I took the car out of storage last week and there was a radial star crack in the rear bumper. I have since had the bumper off and there is damage and filler underneath. Over time, the filler has cracked and this is showing through to the paint. I have only put 2,000 miles on the car in the last 7 years and never been involved in an incident. In fact, the photos show that there is no impact on the bumper....it has come from underneath.

Do I have a case in going back to Porsche on this? I was never informed on the condition but maybe this would not have been covered on the 111-point inspection? I feel a bit let down and am now worried that cracks might appear in the future.

 

[BrianJ]

Wow, that's rather unexpected but I suspect you are likely to be dependent on a discussion with the selling OPC about how they prepared it, how you stored it and trying to generate some kind of goodwill offer from them. For what it's worth, the current wording on the Porsche Approved Used site about bodywork says:
"Exterior: the vehicle's exterior components and modules create a harmonious overall look. That is why examining the body, paint, possible accident damage and other modules on the vehicle exterior is exceptionally important." If you have the check documentation from when you bought it I suppose it might put you on slightly stronger ground. If you fail with the OPC then I guess there's nothing to be lost by contacting Porsche GB, but it all seems a pretty long shot. Sometimes responses can be surprising though, especially if nobody is confrontational. Good luck!