Porsche Service Not accepting My Own Oil

[madall]

Just put C4S in for 26k service and took along my own 8 litres of mobil 1 oil only to be told that they need to use there own . What a pisser as they charge over double fo rthe same oil, surley as it being my car I have the right to use my own oil.

They should be wearing masks!!

 

[Geoff_Fields]

My PC accepted my own Mobil 1. As you say they want to charge more than double for their own supply.

 

[MaKSiNG]

I have never come across that before with any manufacturer, particularly when it is exactly the same oil. I had my C2S serviced last week and OPC accepted my supplied oil.

Go on, name and shame the OPC.

 

[garyw]

ORIGINAL: MaKSiNG
Go on, name and shame the OPC.

Please don't as I'd have to delete it or the thread.
Forum rules unfortunately, not mine..

I do however sympathise with Allan

garyw

 

[tcs17_tim]

But you wouldnt have to delete his "from" if it was updated to where he lives would you, Gary?

 

[garyw]

ORIGINAL: tcs17_tim

But you wouldnt have to delete his "from" if it was updated to where he lives would you, Gary?

Nope...[]

 

[Lancerlot]

Could be something to do with warranty issues, I suppose [:-] but if it is the correct grade of oil and supplied in sealed containers, I really don't see how they can raise an objection.

Regards,

Clive

 

[pwebb]

I suppose it's a bit like taking your own wine to the restaurant. Some restaurant owners don't mind but might charge corkage, but there's not too many Michelin starred ones that will [] OPC's see this as a normal part of their profit for a service visit and so am not surprised they are not keen. Hats off to the one's that are accomodating though.

 

[Lancerlot]

You're right of course, Peter but if pressed they will say "It's the warranty, guv!" [8|]

 

[mikec]

Peter, you are correct. I just had my Cayman serviced and got the same 'we can't use owners fluids now sir'. In all honesty I got the oil from the OPC at a discounted rate so it wasn't any more expensive than buying my own. I did get a chat with the service manager and he did mention the warranty issue and also Porsche GB audit the workshops and they get black marks for not using their own fluids etc.
The warranty excuse doesn't work with me as I no longer have the official warranty, but it does seem rather silly that we can't use our own oil, it is our car after all. It seems I will just have to do more trackdays to use up my supply of oil now.[]

 

[Robin M]

I guess I will find out at Service time in July 2011. When I bought the car the OPC I bought it from told me I could supply my own oil as long as it was in sealed containers. My local OPC used to do this but some 3 years ago I was told they would not anymore. If they supplied at a sensible price i.e Costco price then there would not be an issue and since they buy in bulk they would still turn a profit just not such a large profit....

 

[madall]

I live in a part of Scotland that the helicopters depart for the north sea

 

[Gary C]

ORIGINAL: garyw

ORIGINAL: MaKSiNG
Go on, name and shame the OPC.

Please don't as I'd have to delete it or the thread.
Forum rules unfortunately, not mine..

I do however sympathise with Allan

garyw

Would it really need deleting ?

3.1.2 Name companies, or individuals, in relation to accusations of malpractice, fraud or​

other criminal or civil offences.

Its not really accusing anyone of malpractice, fraud or other offences is it ?

 

[Chrishazle]

ORIGINAL: madall

I live in a part of Scotland that the helicopters depart for the north sea

Mainland or Island? While quite a few operate from the granite city, many pax go fixed wing to Shetland then on from there by heli (guess who used to work out there!!).
At a guess it's mainland - I somehow cannot see there being a Porsche dealership on Shetland (although there used to be some interesting cars there, young Schlumberger engineers paid way too much money and nothing to spend it on so bought TVR's and the like!).

 

[madall]

ORIGINAL: Chrishazle

ORIGINAL: madall

I live in a part of Scotland that the helicopters depart for the north sea

Mainland or Island? While quite a few operate from the granite city, many pax go fixed wing to Shetland then on from there by heli (guess who used to work out there!!).
At a guess it's mainland - I somehow cannot see there being a Porsche dealership on Shetland (although there used to be some interesting cars there, young Schlumberger engineers paid way too much money and nothing to spend it on so bought TVR's and the like!).



Main land and home to the Dons and the coldest ,darkestand most misserable place in the universe

 

[garyw]

ORIGINAL: Gary C
Would it really need deleting ?
3.1.2 Name companies, or individuals, in relation to accusations of malpractice, fraud orother criminal or civil offences.

Its not really accusing anyone of malpractice, fraud or other offences is it ?

Gary the short answer is Yes. The simple rules we've been obeying to quite happily for a while on this forum now are those of a no naming or shaming policy.

garyw

 

[Gary C]

ORIGINAL: garyw

ORIGINAL: Gary C
Would it really need deleting ?
3.1.2 Name companies, or individuals, in relation to accusations of malpractice, fraud orother criminal or civil offences.

Its not really accusing anyone of malpractice, fraud or other offences is it ? 

Gary the short answer is Yes. The simple rules we've been obeying to quite happily for a while on this forum now are those of a no naming or shaming policy.

garyw

Understood, I thought there was a little leeway as it was not naming and shaming, just stating a policy of a garage.

Maybe threads that name good dealers should be deleted too []

I remember all the fallout, but its a sad day when a group of enthusiasts can't pass on their experience.

 

[garyw]

Gary
I whole heartedly understand and agree with what I believe you are saying/implying []
Sadly I don't make the rules though...

Good recommendations are fully welcomed and I have certainly have no issues (nor does it break the rules) if a positive recomendation is posted by a member.
Like you say it would be a loss of a excellent club resource if we as members could not name a place we have recieved good service from...

For example the excellent welcome and chat the 997 register recieved from Kevin Turner at the OPC Exeter during our visit on Friday.
They even spotted a leaking radiator on my car and assisted me to make the full weekend in the car.- and that from a dealership that fully knows I'm outside of their sales area as a norm.[] So to me a really good support of the Marque.

garyw

 

[Wills]

From reading a similar thread on PH regarding this issue I can see the confusion it causes, it appears that there are no set rules and that each OPC can do what it likes, as some are OK with you providing oil and others aren't.

I guess as well it may depend how good a customer you are to that particular dealership? I know I always do favours for good customers []

At the end of the day people can vote with their feet, as no one is forcing you to have your car serviced at that OPC and they are entitled to run their business as they see fit.

BUT (it's a big but) charging silly over inflated prices for oil doesn't do the OPC any favours and leaves a bad taste in your mouth, after all we are all probably in or have been in business and like to get "Value" for our hard earned cash.

 

[Don Henshall]

Load of B***ocks, What do you do in between servicing? Does topping up your oil invalidate your warranty [8|]