Minor Paint Repair

[jcslater]

Could I ask for some advice please. Recently I suffered an oil leak that thankfully turned out to be the common "2nd oil filter rusted & leaked" which was sorted out easily. However, when the AA put my pride and joy onto the low loader they mashed up the toeing eye (front bumper) trying to get the plug out! I couldn't believe my eyes! He actually used a penknife blade & it all happened so quickly I was unable to intervene! Anyway, I've put in a complaint to the AA who sent out their Paint specialist and they have agreed only to patch repair the area around the towing eye. I asked Bodytechnics who have done some work on the car a few years ago (also who Guildford OPC use), they had a look and strongly suggest that you should not do patch repairs on these cars and it would be much better & will work out lasting much longer to respray the front bumper.

So what is the consensus? Should I agree to have the small area re-painted by a local specialist that the AA recommend or should I fight my corner & insist on getting an OPC approved repairer to do the work? Very grateful for your opinions.

 

[daro911]

ORIGINAL: jcslater

Should I agree to have the small area re-painted by a local specialist that the AA recommend or should I fight my corner & insist on getting an OPC approved repairer to do the work? Very grateful for your opinions.

Small repairs we have had done over the years by Chipsaway type set ups have proved to be very cost effective and more than fit for purpose. I guess it depends on how far you wish to push the boat [] personally I would go for the local repair with the proviso should you not be happy then it has to be the full monty.

 

[968er]

What he said!

 

[Diver944]

ORIGINAL: jcslater

Should I agree to have the small area re-painted by a local specialist that the AA recommend or should I fight my corner & insist on getting an OPC approved repairer to do the work? Very grateful for your opinions.

If they have accepted liability then I think you have the luxury of allowing them to use their preferred repairer but if you are in any way unhappy with the quality of repair you can reject it until its repaired to your satisfaction. Most reputable local repairers will have a satisfaction guarantee anyway. If you really want the entire factory paint on the bumper rubbed down and resprayed then that is your call, but that sounds OTT if it is just a small mark. Pictures would be really helpful.

 

[jcslater]

Thanks for your advice guys, I find this really useful. I will get a picture posted up so you can see the damage. It sounds like a local repair is the most sensible option, and insist on satisfaction with the paint match.

Many thanks.