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Windscreen replacement - 992.2 Carrera T.

PythonGTS

PythonGTS

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Member
Hi. After just over 10,000 miles, my 2025 Carrera T windscreen was hit by a stone and has cracked, necessitating a replacement (my first ever in 37 years of driving).

I submitted an (automated) claim on Saturday and have paid the £115 excess. I’m with Admiral and they use AutoGlass for windscreens/glass etc. I booked with local AutoGlass centre (Swindon) for 3rd November. I then received an email saying that the glass is currently out of stock and that they have placed an order for me.

I note in the policy document that they may use glass that is not provided by the vehicle’s manufacturer, but is of a similar standard and quality.

Any observations and/or experience of windscreen replacements via Admiral/AutoGlass?

Thanks,

Simon
 
One of the joys of opting for a cheaper insurance policy. 🤔
Personally I'd take the hit and would still plump for an OEM replacement - it's an expensive Porsche 911 sportscar after all!
Regards,

Clive
 
Lancerlot said:
One of the joys of opting for a cheaper insurance policy. 🤔
Personally I'd take the hit and would still plump for an OEM replacement - it's an expensive Porsche 911 sportscar after all!
Regards,

Clive
Click to expand...
Thanks, Clive.

I may contact the OPC out of curiosity, regarding availability of the windscreen and the total cost of replacement. (I don’t yet know if AutoGlass would use OE glass.)
 
You might be able to argue that replacement by non OEM glass will invalidate the warranty? However this might only apply with the extended warranty, which you could be putting at risk, when the time comes.
 
Phone admiral and tell them anything other than OEM glass will invalidate the warranty. They may well put you through to AutoGlass to discuss it. Just explain about warranty.

Keep us posted.

Dan.
 
Scrounger said:
Phone admiral and tell them anything other than OEM glass will invalidate the warranty. They may well put you through to AutoGlass to discuss it. Just explain about warranty.

Keep us posted.

Dan.
Click to expand...
Hi Dan,

Am waiting for OPC to reply to my email. Once they get back to me, I’ll ask about warranty implications, if any, on both new car warranty & extended warranty.

Simon
 
I had a cracked windscreen on my 997.2 recently. My insurer (Aviva) uses National Windscreens and, like your insurer, says it doesn't use OEM replacements. I contacted NW and they said don't use non-OEM because they just don't fit the as well. So, I paid the extra, they ordered an OEM from a Porsche dealership (2 days as they had stock) and did a great job fitting. I cost me an extra £600 but well worth it, IMHO. (And the old one had done 15 years service!)
I doubt Admiral will cough up the extra if it's in the policy doc.
 
tscaptain said:
I had a cracked windscreen on my 997.2 recently. My insurer (Aviva) uses National Windscreens and, like your insurer, says it doesn't use OEM replacements. I contacted NW and they said don't use non-OEM because they just don't fit the as well. So, I paid the extra, they ordered an OEM from a Porsche dealership (2 days as they had stock) and did a great job fitting. I cost me an extra £600 but well worth it, IMHO. (And the old one had done 15 years service!)
I doubt Admiral will cough up the extra if it's in the policy doc.
Click to expand...
Hi Alan,

Admiral say they may not necessarily use OEM, rather than “we don’t” if that makes sense.

I will ring AutoGlass today to ask what they have ordered - an OEM (Pilkington) part or non-OEM.

My car is only 7 months old and my worry is that these lightweight screens are more fragile than a “normal” screen. My car has been parked up for a couple of days and the crack seems to be spreading… 🙁
 
UPDATE:

I spoke to Autoglass this morning. They have ordered an aftermarket screen (not OE). They can’t say when it will arrive. I have asked them to get me a quote as to what it would cost me to get an OEM screen fitted…

One concern about me paying (say £600) for the OE upgrade is that it could easily happen again, as I have heard anecdotally that these lightweight screens are susceptible to cracking.

Who knows, the aftermarket one might be more robust than the ‘fragile’ OE screens… 🤔
 
Not forgetting as I’ve posted before, on selling or p/ex, an OPC advised me that they will deduct the cost of fitting a genuine windscreen from their offer if they find non OE parts…….
Regards
Bill
 
Billybod said:
Not forgetting as I’ve posted before, on selling or p/ex, an OPC advised me that they will deduct the cost of fitting a genuine windscreen from their offer if they find non OE parts…….
Regards
Bill
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Thanks, Bill.

A can of worms indeed! 😉

I do wonder in reality how many OPCs would look that closely at the branding printed in the corner of the windscreen… 🤔
 
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