Menu toggle

Hot!All ready a problem with the Sat Nav

Author
cymro
PCGB Member
  • Total Posts : 476
  • Joined: 2008/03/28 10:35:46
  • Status: offline
cymro PCGB Member
2021/03/23 20:36:44 (permalink)

All ready a problem with the Sat Nav

I have found on my new 992S the PCM navigation does not store favourite places. When the star symbol is pressed to store the new destinations it appears on  favourite list on the PCM as saved, although it does not seem to store on the server to be accessed by the Porsche connect app or my Porsche.
 
The next time I access the PCM on the car it has disappeared. I have raised a ticket with Porsche connect in Reading, all they do is to pass on to Germany. 
 
The other problems I had on the previous 992 took 18 months to solve. Hopefully, this problem will be sorted sooner. I will keep you informed.😡
 


R14 Organiser.
2021 992S coupe
Previous
2019 992S


4 Replies

findtom.com
PCGB Member
  • Total Posts : 94
  • Joined: 2013/10/20 09:45:55
  • Status: offline
findtom.com PCGB Member
Re: All ready a problem with the Sat Nav 2021/03/28 12:33:45 (permalink)
So I have had a similar issue for the last 12 months...  I have reported it to Porsche UK who in tern sent it to Porsche Germany, who have seemingly sat on it.  It's also being reported on Renlist, https://rennlist.com/forums/992/1242973-in-nav-favorites-destinations-appear-and-disappear.html 
 
It isn't a major issue but it is really really annoying that I add my favourites and then they disappear normally 30 days later......
nigeldavies
PCGB Member
  • Total Posts : 1
  • Joined: 2017/06/07 16:30:16
  • Status: offline
nigeldavies PCGB Member
Re: All ready a problem with the Sat Nav 2021/04/03 09:59:54 (permalink)
I have the same problem on my 3 week old 992. I have reset the PCM but it made no difference. My stored destinations disappear after an hour or less! The car is going to Wolverhampton OPC on 6 April. My expectations are zero! 
cymro
PCGB Member
  • Total Posts : 476
  • Joined: 2008/03/28 10:35:46
  • Status: offline
cymro PCGB Member
Re: All ready a problem with the Sat Nav 2021/04/03 17:32:58 (permalink)
I am waiting for Porsche `Germany to sort, ticket still open.,.  Few people on the 992 FB have experienced the same


R14 Organiser.
2021 992S coupe
Previous
2019 992S


cymro
PCGB Member
  • Total Posts : 476
  • Joined: 2008/03/28 10:35:46
  • Status: offline
cymro PCGB Member
Re: All ready a problem with the Sat Nav 2021/04/07 21:44:15 (permalink)
I am pleased to report that Porsche Germany have now fixed the problem of the PCM not saving favourite places and also the destinations from the Porsche connect.
 
I received an email from them today to check, and it is OK.


R14 Organiser.
2021 992S coupe
Previous
2019 992S


Jump to:

Posts made and opinions expressed are those of the individual forum members

Use of the Forum is subject to the Terms and Conditions

Disclaimer

The opinions expressed on this site are not necessarily those of the Club, who shall have no liability in respect of them or the accuracy of the content. The Club assumes no responsibility for any effects arising from errors or omissions.

Porsche Club Great Britain gives no warranties, guarantees or assurances and makes no representations or recommendations regarding any goods or services advertised on this site. It is the responsibility of visitors to satisfy themselves that goods and/or services supplied by any advertiser are bona fide and in no instance can the Porsche Club Great Britain be held responsible.

When responding to advertisements please ensure that you satisfy yourself of any applicable call charges on numbers not prefixed by usual "landline" STD Codes. Information can be obtained from the operator or the white pages. Before giving out ANY information regarding cars, or any other items for sale, please satisfy yourself that any potential purchaser is bona fide.

Directors of the Board of Porsche Club GB, Club Office Staff, Register Secretaries and Regional Organisers are often requested by Club members to provide information on matters connected with their cars and other matters referred to in the Club Rules. Such information, advice and assistance provided by such persons is given in good faith and is based on the personal experience and knowledge of the individual concerned.

Neither Porsche Club GB, nor any of the aforementioned, shall be under any liability in respect of any such information, advice or assistance given to members. Members are advised to consult qualified specialists for information, advice and assistance on matters connected with their cars at all times.

© 2021 APG vNext Commercial Version 4.6