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Hot!718 Cayman S - 4 Year Service

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CaymanAES
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CaymanAES PCGB Member
2020/10/28 13:07:28 (permalink)

718 Cayman S - 4 Year Service

My 718 Cayman S has gone into my local OPC on Monday for a 4 year service and MOT, 3 days later I am no nearer getting it back.
 
They called earlier to update me, to say that a rear suspension levelling sensor mount was broken and I needed to pay for a replacement, when I queries how did it break, the response was maybe i drove over something raised that hit the underneath of the car! I think I may have noticed that, but still £90 for the part. 
 
They have also found that when trying to replace the spark plugs 2 bolts holding down the ignition coils are seized, which may involve them in a lot of work to rectify. I am surprised to say the least that a 4 year old Porsche is suffering from seized bolts, which an OPC is struggling to overcome. Should I really have to pay for this?
 
Any thoughts / comments would be welcome. 

4 Replies

Motorhead
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Re: 718 Cayman S - 4 Year Service 2020/10/28 13:26:25 (permalink)
Adam,
 
Re the spark plug bolt issue, you may want to have a look at this recent post:
 
https://www.porscheclubgb.com/forum/tm.aspx?m=1068650
 
Maybe there’s a build issue with 4-year old 718 Caymans requiring their official first plug change?
 
Hope you get something sorted.
 
Jeff
 
 

987.2 Cayman S
North Beds (R10 & R24)
CaymanAES
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Re: 718 Cayman S - 4 Year Service 2020/10/28 13:39:06 (permalink)
Thanks Jeff
 
Yes I saw the other guys post after I put mine up. 
 
There does seem to be a bit of a problem, not something I'd expect with Porsche. I'll see what they come back with, not looking forward to any additional costs, I'm already looking at over £2k for the service and warranty extension. 
 
Adam
Motorhead
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Re: 718 Cayman S - 4 Year Service 2020/10/28 14:00:11 (permalink)
Maybe it’s just a coincidence Adam, but if the engines rolled off the production line at about the same time maybe there was an issue with a particular tool used to torque the bolts? Almost impossible to prove of course, but it could be worth raising the issue with your Centre to show that yours isn’t an isolated case.
 
It’ll be interesting to hear if your Centre also confirms that it’s not covered by the Extended Warranty.
 
Jeff
 
 
 
 
 
 

987.2 Cayman S
North Beds (R10 & R24)
CaymanAES
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CaymanAES PCGB Member
Re: 718 Cayman S - 4 Year Service 2020/10/28 16:11:12 (permalink)
Thanks Jeff
 
It does seem strange and I'm sure its not just these 2 cars, would be interesting to know if anyone else has had these problems. 
 
They are currently stating that its not a warranty item, but I will push them and also take it up with Porsche GB if needed. 
 
Regards


Adam
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