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Parts number - air filter

Hello, does anyone know the parts number for a Cayman 718 (2019) air filter. Is there a resource online where I can find the part numbers for genuine Porsche replacement items? Thanks.
 
Hi Jeff thanks this is really helpful. This relates to an earlier posting ‘Parts delay’. We have been without our new Cayman for nearly 8 weeks as our Porsche Newcastle centre is saying they are waiting for an air filter! Just rang Porsche centre Edinburgh, they are available throughout the UK and Germany. We are furious and will be going back to Newcastle to get to the truth on what is going on. Thanks again

 
BOBBYGB said:
Hi Jeff thanks this is really helpful. This relates to an earlier posting ‘Parts delay’. We have been without our new Cayman for nearly 8 weeks as our Porsche Newcastle centre is saying they are waiting for an air filter! Just rang Porsche centre Edinburgh, they are available throughout the UK and Germany. We are furious and will be going back to Newcastle to get to the truth on what is going on. Thanks again
Click to expand...

Yes, I recall the post. According to the PET the air filter part number is as Brian has indicated, and Illustration 106-000 shows the components of the air filter system for your car.

As I mentioned previously, I suspect that part of the system has been damaged for some reason and Newcastle are having problems getting a replacement. If that is the case and they have an identical car to yours in their showroom maybe you could ask them to remove the component from that and fit it to your car? They could then fit the replacement part to your 718 once it arrives. That way at least you'd get your car back on the road and I think 8-weeks is more than sufficient time for Newcastle to have sorted this out.

Jeff

 
Hi Jeff just been talking to talking to the service department at Newcastle turns out it is a petrol particle filter, which apparently is not a service item. this is the first time I have spoken directly with service dept and not customer services lesson learned. Still 8 weeks for a part? And have been told next week it’s expected but not guaranteed! Come on Porsche you have to do better than this I will be returning to the lovely world of Skoda 9 years 3 different cars and no problems. Pay attention Porsche.

 
Hi Brian thanks for the parts number. I had also tracked this down on the Porsche website. Am I right in thinking Porsche build reliable cars? I am an avid YouTube watcher and it seems to me that Porsche seem to be building cars that suffer from an endless list of electrical and electronic problems and owners in general have to accept a certain level of suffering alongside the pleasure

 
Bobby,

You have been shoddily treated by your OPC. The lesson you learnt is a good one, always go to the technical, rather than the customer relations staff when faced with mechanical problems. The confusion over the filter component, being a fuel line filter rather than an air filter, wasted much of your time.

The sorry tales on YouTube are not to be taken dismissively, but it is often the squeaky wheel that shouts loudest. In my 11 years experience of owning 5 Caymans I have had to resort to faults claims only twice, and on different cars. A gearbox transaxle replacement on my 2.7 Manual, and rear hatch gas struts on my 987.2 Cayman S. In both cases the repairs were concluded within an acceptable time and under warranty.

Jeff's comment on cannibalising a showroom car to get you mobile again is a valid point. You, as a customer of a new car should not be off the road for 8 weeks and more awaiting a parts order. Good luck with your efforts to get your car back on the road. Hopefully the driving pleasure will overcome your bad experience in time.

Brian

 
Bobby,

I can only echo Brian's comments. Modern cars are a technological mechanical and electronic tour de force and in general are very reliable considering the complexity. Porsches are no different from run-of-the mill cars in this respect, and despite the inherent design and build quality are subject to occasional failures.

In your case it's the Dealership support which has let you down badly.

Jeff

 
When I read BOBBYGBs last post I interpreted it as meaning he needs a new “gasoline particulate filter” rather than an in-line fuel filter which may explain why Porsche are currently unable to supply one?

 
AndrewT said:
When I read BOBBYGBs last post I interpreted it as meaning he needs a new “gasoline particulate filter” rather than an in-line fuel filter which may explain why Porsche are currently unable to supply one?
Click to expand...

If indeed that’s the case then I can believe it’s going to be a difficult part to obtain, demand from the supplier being particularly high at the moment due to WLTP compliance requirements. I still reckon that cannibalising a stock car would be the best and quickest way to resolve the problem for Bobby.

Jeff

 
Sorry, I misunderstood Bobby's post when he referred to a petrol particle filter. I've become used to the term Gasoline Particulate Filter (GPF).

I am very surprised that it is the GPF/PPF unit that needs replacing on Bobby's 718 CS. The GPF must have been inadvertently damaged or contaminated somehow.

I agree with Jeff's opinion that cannibalising a similar stock car as being the best option to get him back on the road.

For your interest, below is a photo of the GPF installation on the 718 2.5. The GPF is the large cylindrical object bottom left next to the turbo.

Brian

 
The call we’ve all been waiting for “ your car is ready!”. Oh that’s only 10 weeks then. Delighted this is the outcome, we had already got the Motor Ombudsman involved and were a week away from seeing if our solicitor could force a buy back . Somehow we have remained on good terms with everybody at our OPC. Hoping for good luck from now on I think we have already expended any ownership misery at the start of our first car purchase. 😀

 
Bobby, you have been extremely patient under very trying circumstances, and to remain on good terms with your OPC is to your credit as an individual. At the very least they owe you a goodwill offer for the unfortunate events that unfolded following your new car purchase. A 10 week off-road experience is unacceptable.

I wish you well with your new 718 experiences in the future.

Brian

 
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