pfsJust seen this post....did you get the damaged headlights replaced by Porsche under warranty? I had a different headlight cracking effect through the full thickness right in the middle of the lenses on both headlights (which are the same as Cayman) on my Boxster 981GTS two years ago while still under normal warranty. HID PDLS units. Porsche initially refused any help saying I had caused the problem by cleaning with the wrong materials which was definitely not the case. The thing that interests me is that your problem occurred when the temperatures were high...mine happened while on holiday in France when the temperatures were also high. I pushed Porsche GB who finally "as a gesture of goodwill" asked me to pay half of the cost, but as they cost over £3k I refused as I didn't accept I should pay a four figure sum to fix a warranty issue, and went to the automotive ombudsman service. After a long delay they effectively supported the Porsche GB position saying the only way I could take it further was to...prove I had not used inappropriate cleaning materials ! How do you prove you haven't done something ! Two years on and I still have the faulty headlights. It's not affecting the way they work but it doesn't look great. Any comments? Paul
MotorheadGood to hear that finally you've got a (begrudging) result Imi. Paul has said that the Ombudsman wasn't helpful in his case, so you'd probably find the same. I presume you've taken this up with your Dealership principal rather than just the service manager? Most Dealerships are part of a larger group, so you could take your complaint higher up the chain. Good luck.! Jeff
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