Hot!Recent Software Update / Recall problems

Author
robclarke24
PCGB Member
  • Total Posts : 3
  • Joined: 2018/08/12 21:37:49
  • Status: offline
robclarke24 PCGB Member
2018/11/23 20:55:58 (permalink)

Recent Software Update / Recall problems

Our Macan has just had the Software recall for the DPF and Gearbox (didn't know there was a recall as car was in for something else and it was done).
 
Since it has been done 200 miles later the car is idling differently (which is not the issue) but under normal driving the car is not as smooth and it used to be, it seems to stutter on gear change - almost as if it can't decide to change up or not.  So this is only on normal driving, driving with more enthusiasm it does not have an issue.
 
Anyone had this update and having similar issues?
 
Car is 2016 Diesel S PDK and has had the replacement transfer box.

6 Replies Related Threads

    Geoff997
    PCGB Member
    • Total Posts : 2643
    • Joined: 2005/01/28 21:02:30
    • Status: offline
    Geoff997 PCGB Member
    Re: Recent Software Update / Recall problems 2018/11/24 10:19:01 (permalink)
    A symptom of VW dieselgate? Because some owners were complaining of poor running and reduced output many others opting not to have software "update".

    Geoff
    "Ich bin als RO zuruckgetreten und jetzt geniesse ich eine wohlverdiente Ruhe."
    2010 997 GT3
    Previously;
    2005 997 Carrera S Hamann
    1986 911 Carrera SSE
    robclarke24
    PCGB Member
    • Total Posts : 3
    • Joined: 2018/08/12 21:37:49
    • Status: offline
    robclarke24 PCGB Member
    Re: Recent Software Update / Recall problems 2018/11/24 11:15:06 (permalink)
    Agree that this is as a result of dieselgate. We were not given a choice, told it was a recall.  This is (I think) the second update as a result of dieselgate. In driving it yesterday it seems to want to change up to second far earlier than before, think it maybe changing up too early and bogging itself down?
    tidusuk123
    Guest of the Club
    • Total Posts : 2
    • Joined: 2019/03/14 16:11:19
    • Status: offline
    tidusuk123 Guest of the Club
    Re: Recent Software Update / Recall problems 2019/03/14 21:11:42 (permalink)
    I had serviced my diesel Macan recently and also had this recall done. OPC advised it’s an ECU flash which changes the map of the engine.
     
    I’m experiencing the exact same symptoms you mentioned - and it feels slower too, even in Sport mode. It’s really ruined the way the car drives. I’ve complained to the OPC that did the recall and they have booked it back in to see if anything can be done. They have already confirmed that the flash cannot be reversed and that they did not make a back up of the ECU before flashing it.
     
    Have you done anything with yours to rectify the issue?
     
    Anyone else having this issue?
     
    post edited by tidusuk123 - 2019/03/14 21:13:17
    Ian Gilmour
    PCGB Member
    • Total Posts : 708
    • Joined: 2003/04/15 12:13:24
    • Status: online
    Ian Gilmour PCGB Member
    Re: Recent Software Update / Recall problems 2019/03/15 12:46:11 (permalink)
    I received the recall letter a couple of weeks ago but elected to delay it until 1st service in May.  In view of the comments on this post, I'm now wondering whether to have the recall done at all.  Is it optional and if you decline it will it affect the warranty?

    Boxster 981 Spyder (Agate / Classic)
    Macan S Diesel (Agate / Black)
    Smart Fortwo Brabus (Silver / Black)
    Previous Porsches - Cayman S (981) PDK, Boxster RS60, 997 Carrera S, Boxster 550 Spyder, Boxster S, 944 S2, Boxster 986, 930 Turbo, 911 SC, 944S.
    robclarke24
    PCGB Member
    • Total Posts : 3
    • Joined: 2018/08/12 21:37:49
    • Status: offline
    robclarke24 PCGB Member
    Re: Recent Software Update / Recall problems 2019/03/15 20:42:56 (permalink)
    Update.  We had OPC look at it and they diagnosed a faulty transfer box! - coincidence? not sure!  This was our second replacement transfer box and for the first few weeks it was not bogging itself down or slipping, but the performance was still poor.  Then it seem to get worse, but by this point we had purchased a replacement vehicle (Discovery - we needed a heavier tow car) so we traded the Macan back to the dealer. With the loss of performance, 2nd transfer box, and the car getting close to 3 years old (we have owned it since new) we cut our loses and moved on.
     
    Good luck to other Macan owners out there with these updates as not sure how you can prove the car does not perform as it did before, and if it doesn't, legally where do you stand as we didn't feel the car was the same performance as the Macan we drove at the Experience Centre - but have no way of proving it!
    tidusuk123
    Guest of the Club
    • Total Posts : 2
    • Joined: 2019/03/14 16:11:19
    • Status: offline
    tidusuk123 Guest of the Club
    Re: Recent Software Update / Recall problems 2019/03/15 21:19:08 (permalink)
    It went it for a service and they said a recall was due. I didn’t ask what it was for but as soon as I picked up the vehicle and drove it away I could feel the change. I had a feeling it was down to the emissions saga and OPC confirmed when I spoke to them.
     
    You can refuse the update but Porsche may not honour your warranty. 
     
    If enough of experience this then Porsche may be forced to take action.
    Jump to:

    Posts made and opinions expressed are those of the individual forum members

    Use of the Forum is subject to the Terms and Conditions

    Disclaimer

    The opinions expressed on this site are not necessarily those of the Club, who shall have no liability in respect of them or the accuracy of the content. The Club assumes no responsibility for any effects arising from errors or omissions.

    Porsche Club Great Britain gives no warranties, guarantees or assurances and makes no representations or recommendations regarding any goods or services advertised on this site. It is the responsibility of visitors to satisfy themselves that goods and/or services supplied by any advertiser are bona fide and in no instance can the Porsche Club Great Britain be held responsible.

    When responding to advertisements please ensure that you satisfy yourself of any applicable call charges on numbers not prefixed by usual "landline" STD Codes. Information can be obtained from the operator or the white pages. Before giving out ANY information regarding cars, or any other items for sale, please satisfy yourself that any potential purchaser is bona fide.

    Directors of the Board of Porsche Club GB, Club Office Staff, Register Secretaries and Regional Organisers are often requested by Club members to provide information on matters connected with their cars and other matters referred to in the Club Rules. Such information, advice and assistance provided by such persons is given in good faith and is based on the personal experience and knowledge of the individual concerned.

    Neither Porsche Club GB, nor any of the aforementioned, shall be under any liability in respect of any such information, advice or assistance given to members. Members are advised to consult qualified specialists for information, advice and assistance on matters connected with their cars at all times.

    © 2019 APG vNext Commercial Version 4.6
    Porsche
    Lockton
    Silverstone Auctions
    Pirelli
    Pirelli
    Oracle Finance
    Archant Dialogue
    HFMC Wealth

    Cornbury House
    Cotswold Business Village
    London Road
    Moreton-in-Marsh
    Gloucestershire  GL56 0JQ

    Call us: 01608 652 911