Bad luck or hidden fault?

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skyhighsi
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skyhighsi PCGB Member
2018/02/24 21:53:07 (permalink)

Bad luck or hidden fault?

Recently bought my 2009 manual Carrera and now, 800 miles in, according to AA man, my slave cylinder has gone.
From what I have read this seems not to be something anyone can predict, but i cant help feeling a little disappointed.
Fellow owners opinions appreciated.
 
Thanks 

15 Replies Related Threads

    tscaptain
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    Re: Bad luck or hidden fault? 2018/02/24 23:26:20 (permalink)
    How many miles total on the car?

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    skyhighsi
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    Re: Bad luck or hidden fault? 2018/02/25 13:37:47 (permalink)
    Its on 77800. No paperwork available to support clutch change so very possibly original one. I know that is pretty good going if original for a 3 owner car but wondered if someone experienced would have spotted a part like that being on its way out?
    Supersport Mike
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    Re: Bad luck or hidden fault? 2018/02/25 13:43:04 (permalink)
    Things like cylinders and fluid containers can go at any time , replace as required I am afraid  ,and at 77k I think I would check the clutch as well
     
    Mike
    Gordon Attar
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    Re: Bad luck or hidden fault? 2018/02/25 20:54:40 (permalink)
    If it was a trade purchase then it's a warranty claim unfortunately outside of the clutch pedal sticking to the floor or a leak then impossible to pick up.

    Gordon
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    skyhighsi
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    Re: Bad luck or hidden fault? 2018/02/25 22:12:32 (permalink)
    So you think there is a csse for a warranty claim? Not just a wear and tear item?
    rob.kellock
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    Re: Bad luck or hidden fault? 2018/02/25 23:36:22 (permalink)
    The car is 9 years old and has done 78000 miles.  The harsh reality is that things like this happen.
     
    The harsh reality for a trader that sold such a car is that it would very probably be their problem.  It is not likely to be a warranty claim (if the car was supplied with a warranty, insurance backed or otherwise)  but if you have purchased the vehicle from a trader “recently”’ then you may have some redress under consumer legislation.  If you bought the car privately then you are highly unlikely to have any redress.
     
    Good luck, don’t let it spoil your enjoyment of the car.  The 997 is a truly great car that can give you years of pleasure.

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    Gordon Attar
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    Re: Bad luck or hidden fault? 2018/02/25 23:46:28 (permalink)
    Irrespective of the warranty the consumer goods act gives you 6 months cover. When you talk to tge supplier do so in writing or confirm the conclusions of you call in writing to them.

    Gordon
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    pse_SC
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    Re: Bad luck or hidden fault? 2018/02/26 09:38:07 (permalink)

    Things like cylinders and fluid containers can go at any time , replace as required I am afraid...



    As Mike says, these can go at any time - if the place you bought it from has a sense of goodwill it might consider replacing for you, though, if you asked nicely... although this depends on how long ago you bought the car, as you may have had it for years since you bought it?... you don’t say how long ago ‘recently’ was.
    post edited by pse_SC - 2018/02/26 09:40:10

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    skyhighsi
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    Re: Bad luck or hidden fault? 2018/02/26 11:52:26 (permalink)
    Thanks for all the feedback. Recently is 4 to 5 weeks ago.
    I bought from a very good specialist indy garage so i just wanted to get hints on how to play it. No fingers are being pointed so hopefully they will uphold and strengthen their reputation. 
    rob.kellock
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    Re: Bad luck or hidden fault? 2018/02/26 17:32:27 (permalink)
    I would hope and expect that you will be fine then.
     
    With the car purchased so recently from the trade, you are basically protected by legislation.

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    Gordon Attar
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    Re: Bad luck or hidden fault? 2018/02/26 21:48:58 (permalink)
    Try the friendly phone call, if  you get a negative response confirm the contents of the call in writing and say your not happy and why include a mention of the consumer goods act and give them a week to change their mind and send it by registered post. If you don't get the response you want then send a second letter with specific demands and timescales.  Stage 3 is threaten them with small claims court.  Do all by post giving them 7 days to rectify.
    Remember you can demand your money back in full.

    Gordon
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    skyhighsi
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    Re: Bad luck or hidden fault? 2018/02/26 22:07:02 (permalink)
    My first email has got a very positive response. The fat lady hasn't yet sung but its looking positive without the need to get nasty. Fingers crossed.
    skyhighsi
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    Re: Bad luck or hidden fault? 2018/03/06 23:07:16 (permalink)
    So far, the garage has been excellent by offering to fix the problem, which turned out to be the release valve, and whilst they are there replace the clutch for cost of parts only. They have proved why it pays to buy from a reputable specialist garage.
    Thanks everyone for the tips. I will name the garage once I get the car back and make sure it all goes as planned so that they can bask in their well deserved glory.
    STiG911
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    Re: Bad luck or hidden fault? 2018/03/21 10:44:06 (permalink)
    Nice - I think that's very fair, and like you say, the proof of a good Indy.
    skyhighsi
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    Re: Bad luck or hidden fault? 2018/03/21 10:52:25 (permalink)
    Indeed it is.
    Well done and thanks to Dovehouse.
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