Helpful ReplyHot!Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall)

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732WKX
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/05 18:13:43 (permalink)
Up-Date from DVSA
 
Dear Mr Gordon McLeod                                                                                         
 
Please accept this Email as confirmation that the Review stage of your Defect Report is now complete.
 The Manufacturer has now been contacted and has been given 28 days in which to respond.
 We will endeavour to update you with the progress of the Case, and inform you of any outcomes.
 For further information and relevant publications, please visit www.gov.uk/dvsa
 
I in return have reitorated that this is a very serious issue to health and that Porsche know of the problem to the extent all engine components at fault have been heavly revised dute to previous parts not being fit for purpose. 



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958 Cayenne Turbo, Maserati 3200 GT Assetto Corsa No.52/75 ,Astra 150se van, remapped (Work)
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Paul Mitchell
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/07 11:20:35 (permalink)
Hi Gordon
I've had the same reply yesterday from DVSA and I also reiterated the issue as being very dangerous.
Have Porsche confirmed to you that they have upgraded the part now? I wasn't aware of this yet.
Paul
too_good
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/07 12:33:49 (permalink) ☄ Helpfulby 732WKX 2019/02/07 20:42:57
Gents - FYI, the below US NHTSA Safety Recall Report from 2017 is relevant here. To quote:
 
"Due to a screw connection assembly problem, the existing threaded fasteners on the camshaft controllers can become strained to such an extent that they could fail. For this reason, the correct function of the camshaft controllers cannot be assured over the service life of the vehicle.
 
Improved camshaft controller fastenings were introduced into production on September 14, 2011."
 
https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V368-6172.PDF
 
Have not read this report for a while - it still beggars belief that there has been inaction in the UK (and Europe seemingly) given the following:
 
"On May 31, 2017, the product safety committee of Porsche AG came to the conclusion that, based on the review of all available field data, a safety related defect could not be excluded. It was therefore decided to conduct a voluntary recall of all potentially affected vehicles in the US and Canada."
 
Best wishes,
Ben
 
 
 
732WKX
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/07 20:43:09 (permalink)
Well
Things might be moving in the right direction finally, after my email from DVSA i returned with a reply that was indignant to put it mildly,
and it appears Paul had the same thought, this afternoon an email arrived from VSB which is the serious part of DVSA a real live human
just when i thought the whole system was automated and just went through the motions so as to not upset Porsche!!
We have a chap called Kevin on our case who is finally taking this dangerous problem seriously, so fingers crossed for a recall in the UK.
 

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955 Cayenne Turbo,Alfa Romeo Brera 3.2 q4,BMW 840 m sport, Mitsubishi Shogun Evolution 1/5,Jeep Cherokee ( Stealth 1/500) 924 turbo mark2.
too_good
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/08 16:53:14 (permalink)
Thank you for the update Gordon. Is it a Kevin Z****n by any chance???
 
For awareness and as far as I could tell, he/the DVSA/VSB basically assumed a middle man role - KZ acknowledged my report in the first instance (on 29 Nov 2017), forwarded it to Porsche GB and then relayed the manufacturer's response 3 months later (on 1 March 2018). The March email opened by saying "The DVSA and the manufacturer have now completed the investigation into the above [27703 - Porsche Cayenne Variocam camshaft controller bolts may fail]."
 
As a reminder, in the final response I received, Porsche:
1. "Confirmed to the DVSA that your vehicle is built after the affected vehicles"
2. Confirmed the car would "be in a driveable condition in the event of this issue"
3. "Confirm they have had no reports of sudden failures to the engine causing dangerous situations"
4. "Concludes there is insufficient evidence of a wider problem to warrant action"
 
I would argue that the experience of you and Paul (and numerous other unfortunate UK owners) confutes this position somewhat!
 
The DVSA did not appear to challenge Porsche's position originally despite the documentation/'evidence' I submitted which arguably calls it in to question (US cars built in the same period being affected, NHTSA recall notice, etc.). Indeed, regardless of whether it is the same Kevin on the case, I strongly suggest it is worthwhile you drawing his attention to the report I filed on 29 November 2018 (Reference: VSD27703). If nothing else, this militates against the concluding statement they made when closing my case: "a search of DVSA's defects databases has revealed no similar reports."
 
Anyway, look forward to the next update.
 
Best,
Ben
post edited by too_good - 2019/02/08 16:54:18
732WKX
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/08 18:22:07 (permalink)
Hi, Ben, you are correct it is the same person in question.
I have his phone No. so will call him and ask whether he or DVSA have teeth in this matter or if they just suckup to the big car manufactures!
1 thing I did point out to Kevin was the fact the engine management shut the engine down as soon as it spotted a problem basically self-preservation
as with most modern devices.
My old 05 cayenne probably would have spluttered to the side of the road on one bank this one is a totally different kettle of fish! the 958 you only have to look at it in a strange manner and
it will through an error light that won't clear until you take it to a dealer and part with some money.
I am starting to think the Maserati even though it's temperamental ( All Italian cars are the same) it is doing better than the Porsche, I didn't think I would ever say that,
Maybe a rethink on the next car.
 
 

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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/08 20:42:08 (permalink)
I am now fully committed to a Class Action Suit against Porsche GB and the DVSA.
In order to do this I need you guys to let me know you are prepared to be included. I have a willing lawyer who confirms we have a case and I see no point in doing this on my own.
Who is in?
condor
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/09 09:19:45 (permalink)
Hi Guys .. I took delivery of my Cayenne Turbo in July 2010 .. it was one of the first 2011 models in the UK. I'd ordered it some months before to my exact specification. So I find it a little daunting to read "Improved camshaft controller fastenings were introduced into production on September 14, 2011."
 
I would be interested in knowing a little more about a Class Action Suit. Why would this be against the DVSA ? 
 
Jeremy

'11 Cayenne Turbo
Previously owned :
2004 996 Turbo X50 manual
2000 996 C4 Cab manual
Paul Mitchell
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/09 12:31:40 (permalink)
The class action suit would be against Porsche GB and I would include the DVSA if they collude with Porsche GB against us as claimants by not investigating the claims fully and fobbing us off.
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/09 13:46:08 (permalink)
Was going to say it perhaps makes sense to see how the DVSA deals with your cases. Would expect a duty of care and corresponding investigative due diligence from them, not least as there are now prior reports on their system and they have received 2 defect reports in the last fee days. 
 
How would the funding work for the litigation please Paul? Conditional fee or damages-based perhaps to minimise/eliminate upfront legal costs?
 
We of course have a mix of scenarios as I see it:
 
You and Gordon - engine failure arising from defective bolts, dangerous situation/risk to life and other road users; faced with ££££s in repair bills
 
Me - proactive repair undertaken at a cost of £2k+ given safety risk
 
Jeremy (condor) - no engine failure yet fortunately, but car among those affected. Covered by Porsche extended warranty. 
 
Interested to hear what this means for suit purposes - we share the same issue of a defective original engine component, but differing situations in terms of ‘damages‘ as it stands. 
 
Best,
Ben
732WKX
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/10 15:49:58 (permalink)
Hi Guys
I Will give Kevin (VSB) a chance to do the right thing by all of us he has all the facts, I also at some point this week will speak to him personally and try to ascertain whether he is serious or not about this case.
Slightly different note a very good friend picks up cars (Repo man of sorts) he takes them to black bush auctions, he also picks up cars from Porsche GB usually trade-ins, well one of his colleagues was taking a Cayenne diesel
up the motorway and guess what outside lane engine stopped, fortunately, he and the vehicle survived blocking the lane until Porsche collected it for examination!!!
I have asked for an update when he knows more.
 
Has anyone posted this issue on Piston heads site my mate seemed to think its a good idea if not already done also Watch Dog might be interested?
Regards Gordon.

Present.
958 Cayenne Turbo, Maserati 3200 GT Assetto Corsa No.52/75 ,Astra 150se van, remapped (Work)
Previous.
955 Cayenne Turbo,Alfa Romeo Brera 3.2 q4,BMW 840 m sport, Mitsubishi Shogun Evolution 1/5,Jeep Cherokee ( Stealth 1/500) 924 turbo mark2.
Paul Mitchell
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/10 21:18:54 (permalink)
I posted it on Watchdog site over a week ago but haven’t had a response yet
732WKX
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Re: Attention 2010/2011 Turbo and S Owners – Camshaft Controller Failure (US Safety Recall 2019/02/16 15:46:34 (permalink)
Well, I made a few attempts to speak to Kevin at VSB this last week with no luck so ended up emailing him requesting an immediate update on what is happening with my case, still waiting for Porsche UK and AG
to get back regarding my case! it appears to have gone a bit cold maybe there hoping I have gone away.
 
Warrantywise are still working on getting the Cayenne fixed (Painfully slow usual story with insurance company's trying to wriggle out of there responsibilities) one interesting thing speaking to there claim receptionists regarding the 4.8 (2010-2012) problem they were well versed with the camshaft issues and that a recall was needed before someone gets seriously hurt especially now diesel's are also having the same problems with the cheap bolts.
When I get a chance I'm going to try and find out how many cases WW have had related to our problem (workload depending) it may well help our case if it has to go to court.
 
 
 

Present.
958 Cayenne Turbo, Maserati 3200 GT Assetto Corsa No.52/75 ,Astra 150se van, remapped (Work)
Previous.
955 Cayenne Turbo,Alfa Romeo Brera 3.2 q4,BMW 840 m sport, Mitsubishi Shogun Evolution 1/5,Jeep Cherokee ( Stealth 1/500) 924 turbo mark2.
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