Menu toggle

Hot!over the air map updates on PCM 4 (991.2) anyone?

Author
stefant
Guest of the Club
  • Total Posts : 16
  • Joined: 2017/01/09 20:49:31
  • Status: offline
stefant Guest of the Club
2021/08/05 13:52:49 (permalink)

over the air map updates on PCM 4 (991.2) anyone?

Hi has anyone out there successfully updated there maps over the air? all my other connect services work, but over the air updates have never worked. 

I have had the dealer update the PCM to the latest version, which now means google earth works again, but still no map updates. 

Dealer saying problem with Porsche servers in Germany. Porsche Connect saying dont know will raise a ticket... 

Im tempted just to pay 120 euro for a guy to update the maps for me remotely to 2021! 

thanks

9 Replies

ralphmusic
PCGB Member
  • Total Posts : 18378
  • Joined: 2007/07/02 16:13:16
  • Status: offline
ralphmusic PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/06 18:21:15 (permalink)
I tried a few weeks ago and got the Porsche equivalent of the Spinning Beachball of Death, updating for hours but never completing.
 
Your post reminds me to try again, rather than wait for the next time I use the car.

Modified Register - Asst RS
modified@porscheclubgb.com
R15 Devon RSRTC #12
991.2 GT3
Gone:
718 GT4
981 3.8L Cayman S
997.2 Carrera GTS
Geoff_Fields
PCGB Member
  • Total Posts : 2794
  • Joined: 1990/02/01 00:00:00
  • Status: offline
Geoff_Fields PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/07 09:38:17 (permalink)
I don't know if similar issue but my daily driver (Non Porsche) has over the air map updates, which also don't work! On investigation it turns out that the system isn't available in the UK? (Go figure). Downloading updates from web portal to USB stick however works just fine.

Geoff
"Finally gave up asking to be allowed to purchase a new GT3/GT3RS."
2019 Mclaren 600LT
Previously;
2010 997 GT3
2005 997 Carrera S Hamann
1986 911 Carrera SSE
stefant
Guest of the Club
  • Total Posts : 16
  • Joined: 2017/01/09 20:49:31
  • Status: offline
stefant Guest of the Club
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/07 09:51:36 (permalink)
They should work in the Porsche over the air, it’s part of the connect services you have to subscribe to, including traffic, news, google search etc. 


the issue is it doesn’t work. Porsche Germany have acknowledged the issue and say they are working on a fix, apparently they have been for about 9 months!! 
I found a guy who can update the maps to 2021 version remotely for me. Worked really well and only cost 120 euro. 
i have no confidence that the over the air updates will ever be fixed by Porsche! If you read on the USA forums they are all in the same position 
 
let me know if anyone wants the guys details 
ralphmusic
PCGB Member
  • Total Posts : 18378
  • Joined: 2007/07/02 16:13:16
  • Status: offline
ralphmusic PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/14 11:46:14 (permalink)
I have raised the issue perhaps duplicating others' contacts with Porsche Connect. If it is not available I'd like a refund. Anyway after 5 days they have come back to me with "can I send screen shots" so I sent these of how it looks on my PCM.
 
First screen does not offer much comfort..

Next one suggests I confirm my low expectations

Then confirmation..

 
Is this what others see?
 

Modified Register - Asst RS
modified@porscheclubgb.com
R15 Devon RSRTC #12
991.2 GT3
Gone:
718 GT4
981 3.8L Cayman S
997.2 Carrera GTS
stefant
Guest of the Club
  • Total Posts : 16
  • Joined: 2017/01/09 20:49:31
  • Status: offline
stefant Guest of the Club
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/14 11:51:27 (permalink)
You are getting further than I get. Mine just searches for ever when you click on the online updates. I never get to see the updates maps being aviator download. 


don’t get your hopes up as I have sent so many screen shots to Porsche, but do keep us updated as you may het a resolution. 


I got my maps manually updated to 2021 europe Off line as I could wait any longer…
ralphmusic
PCGB Member
  • Total Posts : 18378
  • Joined: 2007/07/02 16:13:16
  • Status: offline
ralphmusic PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/14 12:27:44 (permalink)
I had the never ending download of nothing before also. I'll post on Porsche's progress. I did get a fix to Track Precision after chasing them so maybe I'll be lucky again.
 
Did you request a refund?

Modified Register - Asst RS
modified@porscheclubgb.com
R15 Devon RSRTC #12
991.2 GT3
Gone:
718 GT4
981 3.8L Cayman S
997.2 Carrera GTS
stefant
Guest of the Club
  • Total Posts : 16
  • Joined: 2017/01/09 20:49:31
  • Status: offline
stefant Guest of the Club
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/08/29 09:41:30 (permalink)
latest update, apparently Porsche Germany know its an issue but have no resolution date! I got my maps updates to 2021 version for 120euro offline by a guy who does it for loads of people in the USA. He was really good and it was all done in less than an hour. 
 
im glad I have the latest maps now!
Spackers
PCGB Member
  • Total Posts : 26
  • Joined: 2019/06/29 12:37:15
  • Status: offline
Spackers PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/09/23 22:26:56 (permalink)
I use Google Maps via Car Play.  Works well since displays on the screen.  It's always up to date.  It also includes Traffic updates and speed limits which are very useful. 
Not sure I'd bother any more with the inbuilt one since can;t update automatically.  Does seem poor that Porsche can'd do something simple like this on an expensive car
 
Terry
PCGB Member
  • Total Posts : 770
  • Joined: 2003/11/29 14:44:33
  • Status: offline
Terry PCGB Member
Re: over the air map updates on PCM 4 (991.2) anyone? 2021/10/12 17:13:01 (permalink)
I agree with Spackers, above, I have given up on the PCM Nav System with its subscription requirement. Google Maps or Waze offer better alternatives at no cost. 

Terry Perry
991.2 GTS Coupe
981 Boxster S
Jump to:

Posts made and opinions expressed are those of the individual forum members

Use of the Forum is subject to the Terms and Conditions

Disclaimer

The opinions expressed on this site are not necessarily those of the Club, who shall have no liability in respect of them or the accuracy of the content. The Club assumes no responsibility for any effects arising from errors or omissions.

Porsche Club Great Britain gives no warranties, guarantees or assurances and makes no representations or recommendations regarding any goods or services advertised on this site. It is the responsibility of visitors to satisfy themselves that goods and/or services supplied by any advertiser are bona fide and in no instance can the Porsche Club Great Britain be held responsible.

When responding to advertisements please ensure that you satisfy yourself of any applicable call charges on numbers not prefixed by usual "landline" STD Codes. Information can be obtained from the operator or the white pages. Before giving out ANY information regarding cars, or any other items for sale, please satisfy yourself that any potential purchaser is bona fide.

Directors of the Board of Porsche Club GB, Club Office Staff, Register Secretaries and Regional Organisers are often requested by Club members to provide information on matters connected with their cars and other matters referred to in the Club Rules. Such information, advice and assistance provided by such persons is given in good faith and is based on the personal experience and knowledge of the individual concerned.

Neither Porsche Club GB, nor any of the aforementioned, shall be under any liability in respect of any such information, advice or assistance given to members. Members are advised to consult qualified specialists for information, advice and assistance on matters connected with their cars at all times.

© 2021 APG vNext Commercial Version 4.6