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Major Software Update

Tizzy

Tizzy

New member
Received a call from Porsche Centre Nottingham this morning wanting to book my car in for two days in May to carry out a "Major Software Update” - which based on what I’ve seen on other forums seems to be a global campaign on all Taycan’s pre brand new orders - even though mine is apparently a MY21 car... I asked for a 992 loan car - didn’t get a flat no, but what’s the bet that I get an A Class ??

Question is, has anyone on here had this done, and did it bring about any improvements / unlock useful new features? - and did the car remember all your personal Connect settings when you got it back or did you have to start the whole laborious process over again (I hope not!). They apparently require you to provide both keys, both tracker fobs and your charger unit, so must be a complete re-set!

Kind regards

Chris




 
What I do know is that my wife's very good friend living in Broadway,has an older son who has recently aquired a new Taycan( don't know the model but sounds like the Turbo S) & the week before last,whilst driving rather fast on the M5 back up to Bristol area where he lives ,had it completely shut down on him-everything went totally dead,fortunately he managed to get to the hard shoulder from where the car was recovered to the Bristol OPC.
They told him they had other customers' Taycans that had done exactly the same.We have heard no further news about what happened .
 
Hi - mine is currently at the dealership having this update done (MY2020 car), so I will report back. My loaner is a Panamera Hybrid 4S, with quite a nice carbon interior...so not too shabby ;)
jon
 
Mine is a MY21 and has had the update. I only needed to give them my key for this update, nothing else other than the fob is with the car anyway. Connect App is more reliable since the update for me, other than that I have had zero issues before and have zero issues now. All done in one day. They gave me a Macan S loaner which was fine.
 
Well the update is completed, took the stated two days and seemed fairly Ok on return, in that it recognised my key / seat settings but all the navigation and infotainment settings and saved destinations etc (not many luckily) had gone. Over a few days it then received a myriad of updates and now everything seems to be returned to normal. Loaner was a C43 AMG, which I quite liked actually!
 
Hi all

Our Taycan 4S went in for the software update almost 3 weeks ago. The service advisor has informed me that not only have they had trouble with the installation of the update but, worse still, the car is not functional at all now! Has anyone else had the same news delivered to them?
 
So.. the car has been with the dealer for 5 weeks now. Still no progress. They are waiting for Porsche Germany to tell them what to do. Everyone is stumped. The dealer has 4 Taycans in this position - not good - and has refused to carry out any further software updates on Taycan until Porsche in Germany guarantee that the updates will work. To its credit, the dealer is looking to replace the vehicle for me.
 
Himy Taycan 4S performance since upgrade 6 weeks ago has had its battery drain 3 times, alarm and have to open the car in the middle of the night with the manual key as everything dead
Porsche assist sent totally inept breakdown staff that I had to talk through the process of getting in
really need some advise on this as car out of action with very poor workshop attempts to fix
help ??
 
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