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Helpful ReplyCayman 4 year service

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octupe
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octupe PCGB Member
2020/08/19 13:53:50 (permalink)

Cayman 4 year service

Hello,
 
I recently bought a 2017 718 cayman back in march and it coming up for its 4 year service.
First time getting it serviced and want to get it done officially at porsche for its first major service.
Has anyone done the same and got an idea on price?
I contacted porsche perth and edinburgh for quotes and perth quoted £875 whereas ediburgh quoted £1373, this is a great difference and i wonder what I should be expecting here. I'll check Glasgow for a quote too.
 
Thanks for any answers.

2017 718 Cayman (manual)
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Motorhead
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Re: Cayman 4 year service 2020/08/19 14:23:03 (permalink)
Hi Neil,
 
You've touched on a subject which crops up here and on other forums quite regularly. Although many of the Porsche Centres operate a fixed-price service system, as you've found out it's not universal, with some Centres quoting significantly more than others for the same task depending upon the main holding group. I think you've done the right thing in getting comparative quotes from Perth and Edinburgh, and it will be useful to see what Glasgow quote. If you have a preferred location you can then go back to that Centre to try to negotiate a more favourable price if theirs is higher.
 
Since it's a 4-year service, just make sure that they're like-for-like quotes which probably should include a spark plug change and drive belt check. Refer to your 718 Guarantee and Maintenance booklet for all the appropriate procedures.
 
Jeff
 

987.2 Cayman S
North Beds (R10 & R24)
Robin M
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Re: Cayman 4 year service 2020/08/19 15:01:19 (permalink)
Be good to know the prices of the 3 dealers you have contacted. 
Good luck 
 

Robin
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McMurray
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Re: Cayman 4 year service 2020/08/19 15:06:35 (permalink)
Hi, I went through the same exercise with my GT3, Glasgow took 2 weeks to quote & were considerably more expensive. Glasgow also suggested to keep the service book up to date I should get the car serviced again within a couple of months to keep the stamps right? Typical of this type of car its very low mileage for its age 10,000 miles in 5 years, an additional service would have meant the car would have had 2500 mile service intervals.....a tad extreme.
 
Perth is very helpful, especially the service manager Nicola. As a newish dealership they are keen to win new customers, I have always been well looked after.
 
Cheers
 
Steve

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octupe
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Re: Cayman 4 year service 2020/08/19 16:24:47 (permalink)
Glasgow quoted 1090
 
Yes Nicola at perth responded to my email query right away with a full breakdown of the quote, I was impressed compared to the other two in that regard.
Going to book with Perth.
Do porsche club members get any discount on servicing?
 
Cheers

2017 718 Cayman (manual)
kitchens
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Re: Cayman 4 year service 2020/08/19 16:30:53 (permalink) ☄ Helpfulby octupe 2020/08/19 17:56:43
Perth is owned by Vardy group.   Edinburgh & Glasgow  Sytner group. prices will vary just make sure you get like for like ,think the 4 year service is standard but you have to factor in spark plugs ,brake fluid ,belt change ,and possibly air con check .so make sure you get item for item priced up , always managed to get below the fixed price menu ,you have to negotiate with the service guys and manager.
in answer to your last post you should get 10% Parts as said negotiate a deal for yourself 
post edited by kitchens - 2020/08/19 16:32:49
Chappelle
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Re: Cayman 4 year service 2020/08/20 10:32:00 (permalink) ☄ Helpfulby octupe 2020/08/20 14:06:46
Porsche used to publish fixed prices for servicing under the banner 'Total Transparency' but it looks like they have withdrawn from this and can now charge what they wish.
 
Google this and you'll find the previously published prices for the 718. I've attached a copy.  Previously they quoted £875 for this service
 
You may well be set on using an OPC (and I do) but for comparison I'd recommend getting a quote from an Indy.  I use David Phillips as do many other Club members and I'd recommend him. I had a quote for my 987 of £576
 
Two more comments:  OPC Edinburgh have an 'Exclusive Customer' offering that gives 10% of parts AND labour, half price MOTs, discounted 111 point checks etc
 
Lastly I had a big goodwill claim with Audi as I had serviced the car with them throughout it's life so that may sway you back to the OPC
 
 
 

Richard Chappelle
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AndrewCS
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Re: Cayman 4 year service 2020/08/20 10:54:32 (permalink)
octupe
Glasgow quoted 1090 - Yes Nicola at perth responded to my email query right away with a full breakdown of the quote, I was impressed compared to the other two in that regard. Going to book with Perth.
Do porsche club members get any discount on servicing?

 
Did you receive a breakdown from the other OPC`s ? … other than Perth those prices are shocking. The oil change on the 718 takes a little longer but there`s two less spark plugs. 
 
 
If the Fixed Price System is still `in use` then you`d not get a discount, was my experience last November (981CS 6 year service). Aberdeen OPC who were not in the FPS matched Perth who were, I saved £300 ... but I had to ask as they are not allowed to offer it. 
 

Aberdeenshire (R2) : Cayman GT4 981


octupe
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Re: Cayman 4 year service 2020/08/20 14:10:04 (permalink)
This is all good info, thanks for the replies.
Yes the perth price is the fixed price service cost, I didnt get detailed breakdowns from the other OPC as it was over the phone. I should have explicitly asked for that, but its a shame they didnt just follow up with getting my email and offering to send it through.
 
Neil

2017 718 Cayman (manual)
ben2020
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Re: Cayman 4 year service 2020/08/21 11:42:35 (permalink)
Hi Guys.,
    I have a 60k service coming up for my Cayman S @ Perth for 775 ., is this a fair price? What are the other alternatives? ( other than the official ones) , I am a bit new to the forum :) Please advise ?
 
Ben
Motorhead
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Re: Cayman 4 year service 2020/08/21 12:04:58 (permalink) ☄ Helpfulby ben2020 2020/08/21 12:18:43
Ben,
 
See the above comments, but I think that price could be just for the oil and filter change and you'll need to factor-in a plug change, belt check and brake fluid change, so check with Perth first.
 
Jeff

987.2 Cayman S
North Beds (R10 & R24)
AndrewCS
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Re: Cayman 4 year service 2020/08/21 12:06:19 (permalink) ☄ Helpfulby ben2020 2020/08/21 12:18:51
That is the standard Fixed Price and what I paid for my 981CS last November … it is £300 less than other Porsche dealers that do not operate the Fixed Price system  … see attached. 
 
Includes all parts / fluids … except the tyre sealant I believe. 
post edited by AndrewCS - 2020/08/21 12:11:52

Aberdeenshire (R2) : Cayman GT4 981


ben2020
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ben2020 Guest of the Club
Re: Cayman 4 year service 2020/08/21 12:10:21 (permalink)
Thanks !.. I did get a breakdown of the quote from Nicola ., It includes SEALING RING s TOPUP/BAG  AIR FILTER AIR SUCTION  WINDOW CLEANER OUTER ENGINE OIL  Odour and allergen filter  AIR-FILTER INSERT  V-belt  1 Litre Brake fluid and Oil filter insert. 
 
Ben
Motorhead
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Re: Cayman 4 year service 2020/08/21 12:22:59 (permalink) ☄ Helpfulby ben2020 2020/08/21 13:00:55
Oops! I confused the 60k with the 40k which requires the plug change, so that sounds like a fair price for a 60k service, including a brake fluid change. The first recommended air filter change too!
 
Jeff

987.2 Cayman S
North Beds (R10 & R24)
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