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Hot!718 GT4 Recall - November Builds

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ralphmusic
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ralphmusic PCGB Member
2020/02/13 16:43:32 (permalink)

718 GT4 Recall - November Builds

There is a recall to replace fuel lines to bank 2 on November build GT4s (not all November builds but VIN dependent) - no I don't have the VIN number range but mine ends in *296
 
I picked it up from German site last night - my Centre had not received any notification from Reading but when they followed up on my email of last night - yes there is a recall.
 
I am booked in for two days next week but await confirmation that parts will be available. As you might imagine, lots of stuff has to come off to access fuel lines.
 
Is it also Spyder? - I don't know but I suspect not. I suppose it was a bad batch/torque setting on tool or similar.

Modified Reg - Asst RS
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    Motorhead
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    Re: 718 GT4 Recall - November Builds 2020/02/14 09:13:34 (permalink)
    Ralph,
     
    I seem to recall seeing this popping-up a little while ago (Rennlist?). I think the problem was traced to a production line tool fault - it wasn't applying the correct torque to tighten fuel line torque(s) on bank 2. Potentially very serious I would say if high-pressure fuel started spraying around in a hot, confined space.!
     
    Hope it's a simple fix and you get it done quickly. Has your Centre advised you not to drive the car until the problem's rectified?
     
    Jeff

    987.2 Cayman S
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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/14 09:29:13 (permalink)
    Jeff,
     
    I have received nothing from Porsche, GB or Centre. As noted, I picked it up on a German forum and thought it was new.
     
    Tracking back it is now obvious that Porsche knew of this early January (stop deliveries) and have lodged a recall notice with USA authorities dated February 5, although it is not obvious there are any retail sales in the USA.
     
    My Centre knew nothing of the recall.  It has not been reported to the DVLA.
     
    To say I am unimpressed would be an understatement since Porsche Cars GB have failed in their duty of care and I have been driving a vehicle with a dangerous fault.
     
    Will it require a trailer collection? - I await the call from my Centre to confirm fix date and I will question whether it is safe to drive. If they say it is, will they provide that advice in writing and underwrite my insurance should that fail to respond to a claim made whilst driving a vehicle with a known fuel line fault requiring a recall?
     
    I think this is one that would be completely wrong to put down to "it happens" I understand production line problems happen from time to time but failure to notify owners of delivered vehicles is beyond unacceptable so I shall be escalating this once a few more facts can be established.
     
     
    Ralph
    post edited by ralphmusic - 2020/02/14 11:48:20

    Modified Reg - Asst RS
    R15 Devon
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    Motorhead
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    Re: 718 GT4 Recall - November Builds 2020/02/14 10:17:59 (permalink)
    Agreed Ralph. A very disappointing response from Porsche GB, borderline irresponsible, given the nature of the fault be it component or assembly line related.
     
    As I said, I can't recall where/when I saw it mentioned, and hasn't someone on PH said that his car's delivery had been delayed post-production owing to the fault? I wouldn't have thought that it would be a difficult rectification - i.e. engine-in rather than engine-out.
     
    Hope you get the situation resolved quickly.
     
    Jeff
     
     

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    Nick_USA
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    Re: 718 GT4 Recall - November Builds 2020/02/14 11:29:25 (permalink)
    Ralph,
     
    mine is also subject to this recall (VIN ends 153). Like you I have not received notification from Porsche Cars GB, though to be fair a letter might be on my doormat as I am away at the moment. (Not with the car, would have been an interesting conversation as I am in Austria).
     
    You can check your own VIN here: https://recall.porsche.com/prod/pag/vinrecalllookup.nsf/VIN?ReadForm&c=gb
     
    Have just emailed my dealer, awaiting their response.
     
    Nick

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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/14 11:36:25 (permalink)
    Jeff,
     
    Some time line info..
     
    USA Recall Feb 5
     

     
    UK Stop from PH suggesting early/mid January
     

     
    Australia Spyder not just GT4 - date not clear
     

     
    and I have heard from my helpful Dealer Principal that they will arrange trailer collection as my insurer said the policy would not respond if the car was damaged by the (known) fault.
     
    The Spyder is interesting because I thought they were built in Stuttgart & my GT4 VIN is Osnabruck so I am not sure the uncalibrated tool story makes sense if build locations as above.
     
    Ralph

    Modified Reg - Asst RS
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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/14 11:38:02 (permalink)
    Nick,
     
    My Centre tell me that the recall was issued to them today and that letters will be sent out today to owners of affected vehicles.
     
    Ralph

    Modified Reg - Asst RS
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    Motorhead
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    Re: 718 GT4 Recall - November Builds 2020/02/14 13:06:56 (permalink)
    Yes Ralph, those were the two posts I'd seen ... good to know that they weren't just figments of my imagination.!
     
    The same engine is used on the GT4 and Spyder variants so a manufacturing defect on the "screw-in flange for the high-pressure sensor" as per the US recall could apply to both depending upon where the faulty batch of engines ended up.
     
    At least it sounds as though your Dealership's on the ball.
     
    Jeff
     
     
     
     
     

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    Nick_USA
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    Re: 718 GT4 Recall - November Builds 2020/02/14 13:53:51 (permalink)
    ralphmusic
    Nick,
     
    My Centre tell me that the recall was issued to them today and that letters will be sent out today to owners of affected vehicles.
     
    Ralph




    Dealer called, parts ordered, car booked in first week of March (earliest appointment). Two days allowed to complete 6 hours of work.
     
    Then there was the conversation about using the car etc. When pushed on getting the car across London, Porsche assist recommended (AA truck). I think that was the  point that the line went really crackly, never had a good experience of those guys say no more!
     
    Nick

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    Brian_Innes
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    Re: 718 GT4 Recall - November Builds 2020/02/14 15:28:10 (permalink)
    You guys have my heartfelt sympathy. This is excruciatingly bad luck.   
     
    The insurance companies response to subsequent fires are as expected but provide no comfort whatsoever....  
     
    I hope the recovery companies are careful with the loading and securing of your cars on the trailer. Heavy-handed use of the ratchet tie-straps on the four wheels needs to be avoided. Your GT4's shod with expensive wheels and track focused tyres and minimal wheel-arch/suspension clearances requires a sympathetic approach when securing the car to the trailer. This is entirely at the discretion of the individual operator concerned unfortunately. 
     
    Best of luck to you all for a safe and prompt return of your wonderful GT4's.
     
    Brian 
     
     
     
     
     
          

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    geoff lane
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    Re: 718 GT4 Recall - November Builds 2020/02/14 19:05:04 (permalink)
     
    Just checked mine and it is due the recall.
    Thanks for posting the link.
     
    I have not had any notification from Porsche as yet.
     
    Geoff

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    Motorhead
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    Re: 718 GT4 Recall - November Builds 2020/02/15 09:48:17 (permalink)
    At 6-hours of work required it sounds as though it's more than just a simple removal and replacement job. Maybe the engine/transaxle has to be dropped to gain access to the offending item(s)?
     
    Hope the work goes smoothly chaps.
     
    Jeff

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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/17 12:53:34 (permalink)
    Letter in the mail this morning
     

     


    Modified Reg - Asst RS
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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/17 13:00:47 (permalink)
    Despite being monitored by DVSA, their site has no details
     


    Modified Reg - Asst RS
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    Motorhead
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    Re: 718 GT4 Recall - November Builds 2020/02/17 13:19:10 (permalink)
    Good to see that bureaucratic inertia is still alive and kicking Ralph.! I suppose that the last two sentences are their cop-out?
     
    Jeff 

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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/17 16:26:38 (permalink)
    I’m booked in for Thursday and Friday this week. Exeter Centre ordered the parts last Friday and they arrived today.
     
    Porsche GB are not being helpful on trailer collection but the Centre have a Plan B. I just told the Centre I can smell petrol which, having read Mr Metcalf’s letter, would suggest it would not be safe to drive the car.

    Modified Reg - Asst RS
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    Nick_USA
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    Re: 718 GT4 Recall - November Builds 2020/02/17 16:42:52 (permalink)
    ralphmusic
    I’m booked in for Thursday and Friday this week. Exeter Centre ordered the parts last Friday and they arrived today.
     
    Porsche GB are not being helpful on trailer collection but the Centre have a Plan B. I just told the Centre I can smell petrol which, having read Mr Metcalf’s letter, would suggest it would not be safe to drive the car.




    Ralph,
     
    Was that you told the centre you can smell petrol or you really can ?
     
    Nice tactic btw.
     
    Nick

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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/17 17:14:39 (permalink)
    Nick_USA
    Ralph,
     
    Was that you told the centre you can smell petrol or you really can ?
     
    Nice tactic btw.
     
    Nick



    I can smell petrol in the garage Nick, I don’t see what basis you have to think otherwise.

    Modified Reg - Asst RS
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    Nick_USA
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    Re: 718 GT4 Recall - November Builds 2020/02/17 17:35:59 (permalink)
    ralphmusic
    Nick_USA
    Ralph,
     
    Was that you told the centre you can smell petrol or you really can ?
     
    Nice tactic btw.
     
    Nick



    I can smell petrol in the garage Nick, I don’t see what basis you have to think otherwise.




    Plan B

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    ralphmusic
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    Re: 718 GT4 Recall - November Builds 2020/02/18 16:06:26 (permalink)
    Porsche Assistance just checked the car and a flatbed truck is booked for first thing tomorrow to deliver to Exeter Centre. 

    Modified Reg - Asst RS
    R15 Devon
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