Menu toggle

Helpful ReplyHot!992 New Model Ownership Woes

Page: < 123 Showing page 3 of 3
Author
LRR_uk
PCGB Member
  • Total Posts : 28
  • Joined: 2019/06/08 21:46:45
  • Status: online
LRR_uk PCGB Member
Re: 992 New Model Ownership Woes 2020/02/23 19:59:38 (permalink)
Following the above Friday update.
 
Parked car on driveway about 17:40 Friday evening.  Went out to car on Saturday evening to a non responsive car.
 
Followed 'Emergency unlocking' procedure in the Good to know app (which as mentioned on here is STILL wrong!).  As I don't have any jumper cables I called 'Porsche Assistance'...90 minutes later an AA patrol man arrived.
 
The conversation went something like;
 
"Have you driven the car recently?"
"I know the dealership did over a hundred miles in it in the last 2 days"
"Oh, in that case there must be something wrong with it!  I can boost the battery for you, other than that I can get it towed to the dealership on Monday"
 
I decided to go with the boost option.
 
FYI  Because the emergency door release only opens drivers door, an 'end of shift' AA patrol men has to lean in the drivers side of your pride and joy in their greasy overalls and place their greasy battery boaster on the carpet of your passenger footwell to open the bonnet release!  (I'd lost any interest in being precious now)
 
Left car running on driveway for 30 minutes then went for an hours drive to charge the battery for Sunday breakfast meet and drive.  Received two phone calls from Porsche Connect to say the car is reporting its being stolen (I wish!).
 
Sunday, while driving to meet I noticed the drivers one click window switch has stopped functioning.  Then, after a great R23 breakfast drive (thank you Christine and Martin) I went to pop the rear engine 'cover' only to find that was also dead!
 
After some advise from fellow members I will be speaking with the Dealer Principle in the morning.
 
Lee.

Current ride;
992 C2S
Previous rides;
718 S
Macan Turbo
987 S
986 S
MBB
PCGB Member
  • Total Posts : 1
  • Joined: 2020/02/24 15:10:40
  • Status: online
MBB PCGB Member
Re: 992 New Model Ownership Woes 2020/02/24 18:36:17 (permalink)
Lee,
Sorry to hear and you have described exactly what happened to me over the Christmas break. Left the car which is my DD for 4 days, to discover a completely flat battery and Vodafone ringing to report stolen. Porsche Assist arrived after an hour to jump start it and suggested we take the car for a 30min drive. Same thing again two days later with the windows dropping of their own accord to leave the interior exposed to a biblical rain shower!! Not impressed and called Guildford OPC to rectify. Two weeks later they diagnosed the problem, having replaced the PVTS and raising technical tickets with Germany, it appears to have been a faulty relay, drawing 10x the current it should do from the battery. Whilst it was with them they also attempted to cure various rattles and squeaks and replace both door puddle lights which had dropped off - not the quality I expected for a car north of £100K!! Battery issues seem to have been cured but unfortunately the rattles have returned....
 
Interested to hear how you get on but this is a known issue with Porsche Technical.
Mark
LRR_uk
PCGB Member
  • Total Posts : 28
  • Joined: 2019/06/08 21:46:45
  • Status: online
LRR_uk PCGB Member
Re: 992 New Model Ownership Woes 2020/02/25 11:47:57 (permalink)
Thank you Mark.  I did wonder how much better the OEM puddle lights were compared to the £16 off eBay (very quick fit https://www.youtube.com/watch?v=cIgbprgp9tE) ... Although if the bonnet was to blow off my clown car they'd probably blame the puddle lights.
 
After my three snotty emails over the weekend to the OPC I went in Monday morning and actually took the dealer principle out for a twenty minute drive who could clearly hear the offending rattle at different speeds on different surfaces.  He asked me to leave the car with him to give his team two days to trackdown and fix the rattle and if I authorise then he will drive my car home on Tuesday evening and back again on Wednesday morning to give him the chance to confirm the problem has been resolved.
 
I agreed to this and left in a 'Cayman T'.
 
Incidently, not sure if others have mentioned it previously... The Porsche Tracker/Connect app allows you to set 'Location Alarms'.  If you set one for your dealership you get a notification everytime they test drive your car (both entering and leaving the zone)!  Although not foolproof since it triggers when you drive past the dealership too.  I've had numerous alerts in the last two days (up to 8 PM last night) so they appear to be actively working on it (or going to McDonalds).
 
Will keep you updated.
 
Lee.

Current ride;
992 C2S
Previous rides;
718 S
Macan Turbo
987 S
986 S
Page: < 123 Showing page 3 of 3
Jump to:

Posts made and opinions expressed are those of the individual forum members

Use of the Forum is subject to the Terms and Conditions

Disclaimer

The opinions expressed on this site are not necessarily those of the Club, who shall have no liability in respect of them or the accuracy of the content. The Club assumes no responsibility for any effects arising from errors or omissions.

Porsche Club Great Britain gives no warranties, guarantees or assurances and makes no representations or recommendations regarding any goods or services advertised on this site. It is the responsibility of visitors to satisfy themselves that goods and/or services supplied by any advertiser are bona fide and in no instance can the Porsche Club Great Britain be held responsible.

When responding to advertisements please ensure that you satisfy yourself of any applicable call charges on numbers not prefixed by usual "landline" STD Codes. Information can be obtained from the operator or the white pages. Before giving out ANY information regarding cars, or any other items for sale, please satisfy yourself that any potential purchaser is bona fide.

Directors of the Board of Porsche Club GB, Club Office Staff, Register Secretaries and Regional Organisers are often requested by Club members to provide information on matters connected with their cars and other matters referred to in the Club Rules. Such information, advice and assistance provided by such persons is given in good faith and is based on the personal experience and knowledge of the individual concerned.

Neither Porsche Club GB, nor any of the aforementioned, shall be under any liability in respect of any such information, advice or assistance given to members. Members are advised to consult qualified specialists for information, advice and assistance on matters connected with their cars at all times.

© 2020 APG vNext Commercial Version 4.6